Anti-Spam Policy

Introduction

1. In the context of electronic messaging, "spam" refers to unsolicited, bulk, or indiscriminate messages, typically sent for commercial purposes.
2. We have a zero-tolerance spam policy.

Credit

1. This document was created using a template from SEQ Legal.

Spam filtering

1. Our messaging systems automatically scan all incoming emails and other messages, filtering out those that appear to be spam.
2. We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.

Spam filtering issues

1. No message filtering system is 100% accurate, and from time to time, legitimate messages may be filtered out by our systems.
2. If you believe that our systems have filtered out a legitimate message you have sent, please advise the message recipient by another means. You can use our contact form on our website to send a message to us, or call our customer services team.
3. You can reduce the risk of a message being caught by the spam filters by:
   (a) Sending the message in plain text (instead of, or in addition to, HTML);
   (b) Removing any message attachments;
   (c) Avoiding the terminology and text styling typically used by spammers; and/or
   (d) Ensuring that your messages are scanned for malware before you send them.

User spam

1. We provide a facility that enables users to send email messages and text messages to our healthcare providers and customer service team.
2. Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
3. Full provisions concerning the use of our messaging facility are set out in our website terms and conditions of use.

Receipt of unwanted messages from us

1. In the unlikely event that you receive any message from us or are sent using our systems that may be considered to be spam, please contact us using the details below, and the matter will be investigated.

Variation

1. We may amend this policy at any time by publishing a new version on our website.

Our details

1. This website is owned and operated by Al Muhsineen Ltd.
2. Our principal place of business is at:
   Halliwell Late Night Pharmacy
   34a Halliwell Road
   Bolton
   BL1 3QS
3. You can contact us:
   (a) by post, to the postal address given above;
   (b) using our website contact form;
   (c) by telephone, on 0208 1917477 from 9:00am to 5:00pm Monday to Friday; or
   (d) by email, using enquiries(at)prescriptiondoctor(dot)com from 9:00am to 5:00pm Monday to Friday.