How we work

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Step 1: Select your treatment

To begin, simply select your preferred treatment and dosage from the available options, and then choose the desired quantity. Our prescribers advise starting with a low dosage.

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Step 2: medical consultation

These questions are essential in ensuring your safety when prescribing the medication. The online consultation asks a series of multiple-choice questions to determine whether the prescription medication is suitable for you. Along with your height and weight, you will be asked questions about your condition. You should read every question thoroughly and answer honestly so we can keep you as safe as possible when prescribing prescription medication.

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Step 3: Delivery and billing address

Remember that your billing address is the address where your card / driving license is registered. We can offer a bespoke service where we can deliver to an alternative address, wherever you need your medication.

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Step 4: Payment details

Finally, you will need to enter your payment details. You can pay online using a debit or credit card.

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After placing your Prescription Order

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Doctor reviews your order

Our registered prescribers will assess your medical condition during our consultation process to ensure the medication you’ve chosen is right for you. If your order is approved, our prescribers will send an e-prescription to the registered pharmacy. Our prescriber may have additional questions that need to be addressed before your order can be dispatched. All messages can be viewed in my account. You will be notified via email in any case. 

 

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Pharmacy prepares order

Once our pharmacy receives your prescription electronically, it will begin preparing your order. The pharmacist or customer service may have questions or concerns that need to be addressed before your order can be dispatched. All messages can be viewed in my account. You will be notified via email in any case. 

 

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Pharmacy dispenses your medication

All our prescriptions are packaged in a plain white box with no text or images, so prying eyes can never see the contents inside.
This box is then sealed inside our courier’s delivery bag, which has your name and address attached. If your order is approved before 3PM on a weekday, you should typically receive your order the next day.

 

Customer Service