Returns policy

Unfortunately we cannot accept returns for prescription products, or provide refunds. To do so is against the law.

We understand that your health is important and our customer service team are committed to excellence and will always try to satisfy any query you have.

UK law does not permit medicines that have been shipped and labelled to be returned back. If the pharmacist has signed the dispensing label then we will not be able to refund the order as this is against UK law.