Prescription Dr have partnered up with Natcol who are a registered pharmacy based in the UK, with over a decade of experience of bringing high quality, branded prescription products to our customers.
We provide all the prescription drugs you need to help alleviate symptoms of common conditions and disease. Our treatments include pain relief for arthritis, headaches, migraine and toothache along with antibiotics for sexually transmitted diseases. We also make it simple to obtain prescription birth control and hormone therapy among other popular prescription products such as erectile dysfunction medication. If you can’t find the product you are looking for please contact our support team.
We only debit your card once the delivery has been Delivered Signed For. Before this, we may put the cost of the medication on hold to ensure you have the funds to pay for the product upon ordering. If your order is cancelled you need not to worry about a refund as no funds will have have left your account.
We have strict rules on the amount of prescription medication we dispatch to a family / house hold for every month. These rules assure you don’t surpass the suggested recommended dose. On the off chance that you have surpassed this, we will postponed your request until it’s safe to dispatch. We will likewise offer a full refund if you wish to cancel.
The pharmacist may cancel your prescription if you have ordered your medication earlier than the recommended monthly allowance. If your order is cancelled you need not to worry about a refund as no funds will have have left your account.
Once you have complete your consultation and payment. The registered prescriber reviewing your order will invite you into a secure chat portal for you to answer questions he or she may have. Feel free to discuss if you have any concerns regarding your medication or condition.
You will need to use your details to login to this secure portal. You will be notified via email for “Chat message” from Doctor. Typically you will receive a invite from the Doctor within 30mins after placing your order. ( 9am – 4pm GMT )
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Once you complete our online consultation you will be issued a digital prescription that is then passed onto our UK pharmacy Natcol to dispense. Your prescription is written by one of our trusted UK registered prescribers who has a lot of experience in this field.
You can pay for your order using credit, debit card, UPS cash on delivery or by bank transfer. Please note payments are only debited from the account once the delivery is signed for.
We will only notify your doctor if you ask us to. For a good continuity of care from your own GP we do encourage you to inform your GP yourself.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. We use a https protocol for secure communication over a computer network through out the whole process.
Once your order is dispatched you will receive a tracking number. On the morning of the delivery you will be given a one hour window in which to expect your parcel. This ensures you don’t have to wait all day for your medication to arrive as you can fit it around your life. You can also choose to have your parcel delivered to a place of work or to a neighbour to save you time.
We deliver medications between Monday and Friday and don’t deliver on weekends or bank holidays. Contact us to organise a weekend Delivery. Please note we can only offer a weekend delivery service if you have a exceptional circumstance.
If you don’t have a credit or debit card you can pay via cash on delivery. Our partner couriers UPS will organise collection of funds when delivering your medication. Please ensure you have the correct amount of money for the delivery driver as we may refuse subsequent orders if you can’t pay. You can also pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order. All the payment options will be available when you proceed to check out.
You should receive a tracking number with your order which you can use to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
Some of our medications are addictive if taken for a prolonged period of time, just as over the counter medications are. We encourage you not to take the medicines for longer than prescribed and if your conditions improve to let your GP know so you can gradually reduce your medication.
The consultation online asks a series of multiple choice questions to determine whether the prescription medication is right for you. These questions are essential in keeping you safe when prescribing the medication. Along with your height and weight you will be asked questions about your complaint. You should read every question thoroughly and answer honestly so we can keep you as safe as possible when prescribing prescription medication.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
All of our medications are branded and approved, clinically trialled and safe to use. They are the same medications you would be prescribed by your GP and you will probably recognise the boxes and brands when you buy our prescription medicine online.
Our prescription services support team is always on hand to answer your questions via telephone or email, Monday to Friday. You can also pose questions to your prescriber in the chat facility once you have completed checkout of your order.