Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Aquadrate cream is a moisturiser which contains the active ingredient Urea. It is used for treating dry skin conditions such as:
As we age, the natural oils (lipids) on the surface of our skin diminish. Some common reasons for developing dry skin conditions are:
The outermost layer of the skin (stratum corneum) comprises many cells packed tightly together with natural oils (lipids). This layer of the skin is responsible for protecting against infection and dehydration.
When the amount of natural oil or lipids on the skin reduce, moisture is able to escape easily causing dry skin. The top layer of cells, which are normally held together with the lipids, becomes brittle and flake away.
The signs and symptoms of dry skin may not be present all the time. Certain conditions may cause your skin to flare up, making the symptoms of dry skin more obvious. Some common symptoms of dry skin include:
In many cases, simple lifestyle changes can reduce the signs and symptoms of dry skin. Possible changes you could make to reduce your symptoms include:
Some people are at a higher risk of developing dry skin than others. People at an increased risk include those who:
If making lifestyle changes have not improved your dry skin, you could benefit from using Aquadrate cream.
Aquadrate cream's active ingredient is called urea. This compound penetrates the surface of the skin and helps the skin retain water, keeping the skin hydrated for longer.
This compound is mixed with a moisturiser, which provides an impermeable barrier to the surface of the skin to prevent moisture from evaporating too quickly.
In short, the cream locks in moisture within the skin and replenishes the protective layer on the skin’s surface to provide an effective treatment for dry skin.
Aquadrate cream should be applied twice daily to dry skin areas. Apply a small amount of the cream to the affected area and gently massage it until it is absorbed by the skin.
Do not apply the cream to broken or weeping skin.
Wash your hands after using the cream to prevent getting any of the product in your eyes.
All medicines have the potential of causing side effects, though not everybody experiences them. Understanding the risks associated with your treatment and possible side effects which may occur, is important to your health.
You can find more information about the side effects and cautions of using Aquadrate cream in the patient information leaflet that comes packaged with your medicine.
Side effects may include:
If you experience a hypersensitive reaction to the medicine, stop using the product and consult your doctor immediately.
Do not use Aquadrate cream if you are allergic to any of the ingredients listed on the label. You should also inform your doctor about the allergy.
You should tell our doctors if you are pregnant, planning a pregnancy or are breastfeeding, before ordering Aquadrate cream.
Aquadrate cream may be used by pregnant women if the benefits of its use outweigh any possible risk to their child.
Breastfeeding women should use caution when using Aquadrate cream. Do not apply Aquadrate cream to your breasts before breastfeeding. Wipe any residual cream from your breast before breastfeeding your child.
If you have any questions about Aquadrate, you can send a message to one of our online doctors via the online messaging service.
Do not use Aquadrate cream past the expiry date printed on the packaging. The date refers to the last day of the specified month.
Never throw away medicine via household or water waste. Take any unwanted or expired medicine to your local pharmacy and ask them to dispose of it safely on your behalf.
Always store medicine out of the sight and reach of children and pets.
Never share your medicine with anyone else, even if they are exhibiting the same symptoms as you.
If you forget to use Aquadrate cream when you should, use it as soon as you remember. If it is near the time of your next dosage, skip the missed dose and continue to use your treatment as you normally would.
Do not apply more of the cream to make up for the missed dose.
Using more Aquadrate cream than required will not make the medicine more effective, but can increase your risk of experiencing side effects.
If you apply more Aquadrate cream than you should, wipe away the excess and take care in the future not to apply more cream than you need.
You should inform our doctors if you are using any other topical treatments when placing your order for Aquadrate cream.
While interactions between Aquadrate cream and other topical medicines have not been reported, caution should be exercised when using Aquadrate cream alongside other topical treatments.
Moisturisers can make it easier for other topical treatments to penetrate the skin. But you should avoid using Aquadrate cream and other topical treatments at the same time. Moisturisers can dilute other topical treatments, lowering their effectiveness.
Allow half an hour to elapse between applying Aquadrate cream and using other topical treatments.
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