Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Hydromol is a bath and shower emollient which helps to prevent dehydration of the skin in people with dry skin conditions, such as eczema and dermatitis.
Dry skin can cause itchy, flaky patches of skin which can be very uncomfortable. It can also lead to red and painful areas of skin which may peel and crack easily when scratched, causing bacterial infections.
Dry skin is commonly found in areas such as:
Some people may only experience flare-ups of dry skin conditions occasionally, which may cause symptoms of dry skin to worsen. In such cases, it is important to keep your skin hydrated to reduce the recurrence of flare-ups.
Knowing what can cause your symptoms to worsen is important, as it can help you to manage your dry skin.
Regular use of moisturising bath oils such as Hydromol can help the skin retain moisture and keep the skin hydrated.
The skin’s outermost layer contains natural fats and oils (lipids) which prevent moisture from escaping, keeping the skin hydrated. Excessive exposure to water can reduce the amount of protective natural oils on the skin, allowing the skin to dry out easily.
Some people are more likely to develop dry skin conditions than others. This may be due to medical reasons, such as taking a specific medication. Other causes may be environmental.
Causes of dry skin which are not easily avoidable include:
Causes of dry skin which can be avoided include:
During the summer, it’s important to protect your skin - especially if you already have a skin condition such as eczema, acne or rosacea.
If you are unsure about your risk of dry skin, or what you can do about it, speak to your doctor or a pharmacist for advice.
Hydromol bath and shower contains the two active ingredients - light liquid paraffin and isopropyl myristate.
Light liquid paraffin and isopropyl myristate are natural minerals which preserve the protective barrier of natural oils on the skin’s surface, and help retain moisture, keeping the skin hydrated.
When used regularly, these ingredients in Hydromol also prevent irritation and drying of the skin, which can occur when using certain soaps, fragrances and other cosmetic products on the skin.
You should use Hydromol bath and shower every time you bathe.
To use Hydromol in the bath, add 1 to 3 capfuls to a 20cm bath of warm, but not too hot, water. Bathe for between 10 and 15 minutes and use a sponge or flannel to cover your skin with the bath water.
To use Hydromol in the shower, apply a small amount of Hydromol to a sponge or flannel and rub onto wet skin, before rinsing off with warm water.
Use a clean towel to pat your skin dry. Avoid rubbing your skin dry as this can cause further irritation and possible make your dry skin worse. Moreover, rubbing your skin with a towel can
Should use Hydromol on all of our skin, not just the eczema affected areas.
If you forget to use Hydromol, don’t worry. Simply remember to use it the next time you bathe or shower.
Using more Hydromol is unlikely to harm you, though there is a chance it may increase your risk of side effects.
All medicines have the potential of causing side effects, though not everybody taking the same medicine experiences them. It’s important to be aware of the associated risks of using any medicinal product, so that you know what to do if you develop any side effects.
The full list of side effects and cautions of using Hydromol bath and shower can be found in the information leaflet that comes packaged with your product.
Some side effects of using Hydromol bath and shower include:
Take extra care when bathing or showering with Hydromol as it can make surfaces very slippery. After having a bath with Hydromol, the oil should drain down the plughole and should not stick to the sides of the bath. If any Hydromol remains around the bath or shower, you can wipe it away with a damp cloth to prevent it from being slippery.
Do not use Hydromol if you are allergic to any of its ingredients. You can find the list of ingredients in Hydromol bath and shower in the information leaflet that comes with the product.
Signs of an allergic reaction include:
If you are unsure whether Hydromol is suitable for you, one of our online doctors can contact you via email.
Do not use Hydromol bath and shower past the expiry date printed on the packaging.
Always store Hydromol out of sight and reach from children and pets.
Never share your medicine with anybody else, even if they are experiencing the same symptoms or have the same condition as you.
It is generally regarded safe to use Hydromol while pregnant or breastfeeding.
Breastfeeding mothers should wash any residual emollient from their breast before feeding their babies so that their child does not accidentally ingest the emollient.
Hydromol is safe to use on all areas of your skin, however there is a risk of the emollient coming into contact with your eyes while washing your face.
If you get any of the emollient in your eyes, rinse your eyes with plenty of warm water.
It is not known if you can safely use Hydromol bath and shower with other emollients used to treat dry skin conditions. You should consult with your doctor about using other moisturising products when using Hydromol bath and shower.
As a precaution, wait 30 minutes between bathing with Hydromol bath and shower emollient and using other moisturising products.
Hydromol may cause a rash or redness on the skin, which can aggravate acne. If you experience redness, rash or irritation after using Hydromol, speak to your doctor or a pharmacist.