Your order will be delivered to you via Royal Mail next-day tracked delivery in discreet packaging.
All orders are secured inside plain packaging, which provides no indication of what it contains or its origin.
The test kit is sealed in a plain box, fastened together with a sticker. The box is then put in a plain, opaque, grey bag. The only information on the bag is your name and address, which you provide us.
Our STI tests are the same ones used by clinics and doctors, and are very accurate.
We will not send your results to your GP without your consent.
Our tests are supplied by TDL Pathology.
No, you do not need a prescription or referral to order a testing kit from our website.
If you use up all the lancets while attempting to draw blood from your fingers, please call the number at the bottom of the instructions to get in touch with the laboratory.
They will be able to assist you with what you should do next.
Place the used lancets back in the box and mail them back to the laboratory. They will be able to dispose of them safely on your behalf.
Do not dispose of lancets in your household waste.
Place the unused lancets back in the box and mail them back to the laboratory.
Do not throw away any lancets in your household waste.
Yes, alcohol can cause dehydration, which can make collecting samples of blood and urine difficult.
You should avoid drinking alcohol before taking the test.
You only need to fill the tube 3/4 of the way to provide an adequate sample.
For the most accurate results, you should take your urine test first thing in the morning.
If you have trouble drawing enough blood to provide an adequate sample, there are several steps you can take:
Run your hand under warm water
Warm water can promote blood flow and soften hardened skin on your fingertips, making it easier to collect the sample.
Stand up straight
Standing up with your arms by your side can encourage blood flow to your fingertips before taking your sample.
Point your finger down
Position your hand above the vial and point your finger down, allowing the blood to drip from your finger directly into the vial.
Milk your finger
Rub from your knuckle to the point of incision. Avoid squeezing the incision point as this can cause the blood to clot.
Try different fingers
The best fingers to take blood samples from are the ring finger and pinkie finger. Use a new lancet for each sample.
Try changing the hand you draw blood from
If you struggle to draw blood from your right hand, try drawing blood from your left hand. Use a new, unused lancet for each new sample.
Ask a friend or family member for assistance
You can ask someone to assist you in collecting your blood sample. They can hold the blood vial or help massage the blood from your elbow down to your fingers.
The best time to collect your blood sample is in the morning.
The amount of blood required is indicated by the fill line marked on the collection vial. You need to fill the vial to the marked line to ensure an accurate test result.
There is no need to store or refrigerate your sample(s).
Once you have collected your sample(s), please post them to our partnered lab using the included free postage envelope at your earliest convenience.
Collect the sample on Monday, Tuesday, or Wednesday and post it on the same day to ensure it reaches the lab before the weekend.
Who should I contact if I have a problem?
If you have any issues with your order, our friendly customer service team are on hand to help.
How long will it take for my results to come through?
Your results will be available 2 days after the lab receives your sample.
How do I access my results?
Your results will be made available to you via your Prescription Doctor account.
What should I do if I receive a positive result?
If you receive a positive test result, a member of our medical team will contact you with guidance on next steps.
Who should I speak to about concerns with my results?
If you have any concerns about the results you have received, contact our customer service team for assistance.
Many STIs can be asymptomatic, meaning that they do not cause any symptoms. The only way of knowing for certain whether you have an STI is by getting tested.
It is recommended to get checked for STIs every time you change sexual partners. For high-risk individuals who are not in monogamous relationships, it's often recommended to get tested every 3 to 6 months.
If you are experiencing any symptoms of an STI, or have reason to believe you have been exposed to an STI, you should get tested to determine your status.
You should get tested as soon as you can after exposure to a sexually transmitted infection.
If you suspect a false positive or false negative, consider getting tested again.
It is also important to retest after receiving treatment to ensure that the treatment has been effective and the infection has cleared.
The only difference between our home testing kit and a test performed at a clinic is that you are in control of the testing process.
Our home testing kits allow you to conveniently test for STIs from the comfort of your own home at your own pace. Once you have collected your samples, you post them to our partnered lab at a time which suits you.
© 2013 - 2025 Al Muhsineen Limited. All Rights Reserved. Registered Pharmacy: 34 Halliwell Road, Bolton BL1 8RL. Registered Office: 254 First Floor, Shearbrow, Blackburn, England, BB1 8DS