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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
EpiPen is an emergency injection which is used to treat severe allergic reactions.
The injector contains adrenaline (epinephrine), which counteracts the dangerously low blood pressure and other symptoms of anaphylactic shock.
Adrenaline (epinephrine) causes the blood vessels to constrict and opens the airways of the lungs to make breathing easier.
EpiPen should be used exactly as directed by your doctor. Your EpiPen comes with a dummy unit which can be used for practising to prepare you for an emergency. This unit does not contain any medicine or needle.
In an emergency situation, it is vital that you understand how to use your EpiPen.
In the event of an emergency, act quickly and calmly.
Firmly grasp the EpiPen with your dominant hand (writing hand) and ensure that your thumb is not covering the blue cap or orange tip.
Remove the blue safety cap with the other hand.
Hold the EpiPen about 10 cm away from your outer thigh, with the orange tip pointing towards your thigh.
Jab the EpiPen firmly into your outer thigh at a 90° angle and listen for the click.
Remain holding the EpiPen against your thigh and count 3 seconds.
Carefully remove the EpiPen from your thigh. The orange tip will automatically extend and hide the needle. You may discard the needle safely, out of the sight and reach from children and pets.
Dial 999 immediately, or get someone else to do this for you. Ask for an ambulance and state anaphylaxis as the cause for emergency.
All medications come with side effects. It is important to understand the risks associated with your medication. Always follow the instruction of the doctor and read the patient information leaflet before taking your medication.
Common side effects of EpiPen include:
The effects of this treatment on pregnant women are not well known.
Take care not to accidentally jab your fingers or thumbs with the needle, as this can result in a lack of blood supply to the digits.
Please remember to check the cartridge of the EpiPen regularly to make sure the liquid is clear, colourless and contains no particles. If this occurs, discard the EpiPen and acquire a new auto-injector as soon as possible.
Keep the medicine out of the sight and reach of children and pets.
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