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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Jext is an emergency injection which is used to treat severe allergic reactions
The injector contains adrenaline (epinephrine), which counteracts the dangerously low blood pressure and other symptoms of anaphylactic shock.
Adrenaline (epinephrine) causes the blood vessels to constrict and opens the airways of the lungs to make breathing easier.
Jext should be used exactly as directed by your doctor.
In an emergency situation, it is vital that you understand how to use your Jext pen.
Your Jext auto-injector comes with a trainer pen which can be used as many times as you need to practise for an emergency situation. This trainer pen does not contain any medicine or needle and can be reset. Use this trainer pen regularly to familiarise yourself with the technique.
In the event of an emergency, act quickly and calmly.
Firmly grasp the Jext pen in your dominant hand (writing hand) and ensure that your thumb is not covering the cap or the black tip.
Remove the safety cap with the other hand.
Hold the Jext pen about 10cm away from your outer thigh with the black tip pointing towards your thigh.
Jab the Jext pen firmly into your outer thigh at a 90 degree angle and listen for the click.
Remain holding the Jext pen against your thigh for 10 seconds.
Carefully remove the pen from your thigh. The black tip will automatically extend and hide the needle.
Dial 999 immediately, or get someone else to do this for you. Ask for an ambulance and state anaphylaxis as the cause for emergency. Take the pen to the hospital with you so doctors know how much of the medicine you took.
All medications carry the risk of side effects. It is vital that you understand the risks associated with your medication. Always follow the instruction of the doctor and read the patient information leaflet before taking your medication.
Common side effects include:
The effects of this treatment on pregnant women are not well known.
Take care not to accidentally inject your fingers or thumbs with adrenaline, as this can result in a lack of blood supply to the digits.
Please remember to regularly check the cartridge of the Jext pen to make sure the liquid is clear, colourless and contains no particles. If this occurs, discard the auto-injector pen and acquire a new auto-injector pen as soon as possible
Keep the medicine out of the sight and reach of children and pets.
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