Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Dry eyes and eye irritation are common conditions caused by various factors.
Causes of dry eyes include:
Murine offers a range of eye drop formulations to suit your specific symptoms, such as those for red and itchy eyes, as well as for those whose eye condition is caused by hay fever.
Your eyes are coated with a thin veil of tears known as the tear film. This natural film helps cleanse your eyes and lubricate the eyelids, allowing them to open and close without irritation.
Cold, windy, dry, or dusty weather, prolonged exposure to the elements, wearing contact lenses, taking certain medications, and certain underlying health conditions can all contribute to dry eyes.
If the tear film evaporates or the tear glands fail to produce sufficient fluid to keep the eyes adequately lubricated, your eyes become dry and prone to irritation.
Dry eyes can be prevented by taking regular breaks from screens and keeping your eyes clean.
Adjustments to your home or working environment can also be beneficial, such as keeping your monitor at eye level, keeping the air humid (using a humidifier), sleeping adequately to rest your eyes, and taking breaks from contact lenses by wearing glasses occasionally.
Avoid spending long periods fixated on screens or being in smoky, dry or dusty environments.
If your dry eyes are a side effect of a medicine you have been prescribed, speak to your doctor. Do not stop taking a prescribed medicine unless you have been told it is safe to do so by your doctor.
Murine dry and tired eye drops function as a lubricant to provide relief from ocular irritation (eye irritation) and dry eye syndrome, sometimes referred to as "screen eyes" due to a common association between the condition and prolonged screen use.
The active ingredient of Murine dry and tired eye drops is polyvinyl alcohol-povidone (PVA-Povidone). This ingredient mimics the natural tear film, providing lubrication between the cornea and the eyelids.
If you wear contact lenses, you should remove them before applying Murine eye drops.
Tilt your head back and gently pull your lower eyelid down.
Holding the dropper over your eye, gently squeeze the bottle to dispense one drop into your eye.
Repeat the above steps for your other eye if necessary.
Close your eyes for 1 or 2 minutes.
If any excess fluid builds up at the corners of your eyes or runs down your face, simply dab it with a clean, dry tissue.
Wait at least 15 minutes before reinserting your contact lenses or applying any other eye drops.
Repeat the process 2 or 3 times daily.
If your symptoms persist for more than three days, stop using the medicine and speak to your doctor.
For more information on how to use Murine eye drops, including the frequency of use, read the patient information leaflet enclosed with the medicine.
Murine eye drops are typically used on an "as needed" basis, meaning that you use them when you need to, due to your eye symptoms.
Before using Murine eye drops, it is essential to understand the potential risks associated with the medication. You can find this information in the patient information leaflet supplied with your medicine.
Some side effects of using Murine eye drops include:
Tell your doctor if you experience any side effects while taking Murine eye drops.
If you experience an allergic reaction to any of the ingredients of Murine eye drops, stop taking the medicine and seek immediate medical attention.
Some symptoms of an allergic reaction are:
Murine should not affect your ability to drive or operate machinery. However, you should avoid driving or operating machinery if you experience any visual disturbances after applying the drops. In this case, you should refrain from these activities until you feel that you are able to see clearly enough to do so.
Yes, you can use Murine eye drops with contact lenses. However, it is recommended that you remove your contact lenses before applying the eye drops.
Speak to your doctor before using Murine eye drops if you are pregnant, planning to be pregnant, or are breastfeeding.
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