Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Optrex Hayfever relief eye drops contain an active ingredient called sodium cromoglicate. This ingredient prevents cells from releasing histamine.
Hay fever is an allergic reaction to small particles, which come from flowers, plants and trees, called pollen. When pollen particles get into your eyes, your body may see them as a threat and fire an immune response in the form of histamine.
Histamine is a chemical response which causes inflammation and restriction of the blood vessels. In turn, this causes discomfort and pain in and around the eyes - this is known as allergic conjunctivitis.
By preventing the body from firing this chemical, the symptoms synonymous with hay fever, such as watery and itchy eyes, are greatly reduced.
While it's often unavoidable, hay fever can be managed with both medicine and precautions.
Staying indoors, while inconvenient, can reduce your risk of developing hay fever symptoms. If this is less than ideal, there are several ways you can prevent allergic conjunctivitis.
Before going out, check the pollen count, which is usually given as part of the weather report. Some weather apps also display the pollen count for your area.
While out and about, avoid areas where there would be a high concentration of pollen, such as parks and fields.
After being outdoors, wash your clothes and hair to remove any pollen which may be caught between the fibres. This can prevent spreading pollen around your home.
Wearing wrap-around sunglasses can protect your eyes from pollen particles, while providing additional protection from sun glare.
You should always wash your hands before applying eye drops to prevent any debris from getting in your eye.
If you wear contact lenses, take them out before applying Optrex eye drops. You can reinsert your contact lenses once 15 minutes have elapsed since you applied the drops.
Tilt your head back, look up and pull your lower eyelid down.
Holding the dropper directly over your eye, gently squeeze to administer 1 or 2 drops into your eye.
Close your eye for 1 or 2 minutes.
Repeat these steps for your other eye if necessary.
All medicines carry the potential risk of side effects, though not everybody experiences them. Being aware and vigilant of any potential side effects is an important part of your care.
Side effects of Optrex sore eyes may include:
This is not an exhaustive list of side effects. Further information regarding the safety of this medicine can be found within the included pamphlet enclosed with your treatment.
Alternatively, you can view the patient information leaflet online here.
If you experience any side effects, regardless of whether they are listed above or in the supporting literature, inform your doctor or ask a pharmacist for assistance.
Do not use Optrex Sore eyes eye drops if you are allergic to distilled witch hazel or any of the other excipients of this medication.
If you experience an allergic reaction to Optrex sore eyes eye drops, stop using them and seek immediate medical attention.
Signs of an allergic reaction include:
If you are pregnant, think you might be pregnant or breastfeeding, speak to your doctor or a pharmacist before using Optrex sore eyes eye drops.
Always seek your doctor's advice before you buy Optrex Sore eyes eye drops online.
If you need to use Optrex Sore eye drops for longer than 14 days, speak to your doctor.
Always store the bottle in the original carton away from sunlight.
Take care when handling ocular solutions. If handled wrongly, the bottle can become contaminated with common bacteria and lead to eye infections.
Be careful not to touch the tip of the bottle on your eye or any other surface.
Always replace the cap securely after use.
Do not use Optrex eye drops past the expiry date printed on the packaging.
Do not use Optrex eye drops for more than 4 weeks after opening the bottle.
Never throw away medicine via household or water waste. Ask your local pharmacy to safely dispose of any unwanted or expired medicine on your behalf.
Always keep medicine out of the sight and reach from children and pets.
If you forget to use Optrex, use it as soon as you remember and continue to use it as you normally would. Do not apply more eye drops to make up for the ones you forgot.
If you apply more than one drop to the eye, speak to your doctor or pharmacist for advice.
While alcohol is unlikely to affect Optrex, alcohol can cause dehydration which may exacerbate the symptoms of dry eyes.
Remove your contact lenses before applying the eye drops. Wait 15 minutes before putting your contact lenses back in.
Sodium Cromoglicate is unlikely to interact with other hay fever treatments, such as antihistamine tablets or nasal sprays, and can be safely used alongside them.
If you are unsure on whether you can use Optrex Hayfever Relief eye drops with other medicine you are currently taking, speak to your doctor or a pharmacist for assistance.
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