Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
More than 400,000 cases of sexually transmitted diseases are reported each year. It's important to know how common certain STIs are, in order to take appropriate steps to protect yourself. You should also regularly get screened if you are at risk of coming into contact with certain STI infections.
The 7-in-1 STI urine test kit tests for the following:
The test cannot detect HIV, syphilis, hepatitis B and C or infections in the throat or anus. It may also not detect herpes unless you have symptoms of the virus at the time of testing.
The test kit contains everything you'll need to collect a sample and a prepaid envelope to post it to our partner laboratory. You can find more information about how to use our home testing kits, including the STI urine test kits, here.
The best time to take the urine sample is first thing in the morning after waking up.
Once you've collected the sample required following the instructions provided, you can post your sample to our partner laboratory at your earliest convenience.
So long as you collected the sample as per the instructions provided, the reliability of the test should be the same as STI tests conducted at a GUM or sexual health clinic. The same testing methods used by GUM or sexual health clinics are used by our partner laboratory, when analysing samples for the presence of an infection.
If you are sexually active but not in a monogamous relationship, it is recommended to be screened for STIs at least once a year. But you should also be tested between changing partners and of course, if you are experiencing any symptoms associated with STIs.
Symptoms of common STIs include:
If you are experiencing any of the above symptoms, it is important to abstain from sex until a test can confirm you are clear of any STIs.
STIs may be asymptomatic in some people (show no symptoms), which means that the only way of knowing that you have an STI is by getting tested.
As different types of tests are better suited for detecting certain STIs, it’s important to choose the right test for your situation. When placing an order of the desired test kit, our doctor will ask a number of questions to ensure you are choosing the right test.
If left untreated, certain STIs can lead to further health complications including infertility, pelvic inflammatory disease, increased risk of contracting other STIs such as HIV or causing complications during pregnancy such as ectopic pregnancy and premature labour. If you suspect you have been infected with an STI, don't put off getting tested.
Be aware that getting tested too early for certain STIs can result in false negative results. If this is the case, you may be asked to take a second test a few weeks later for a more reliable result.
Once our partner laboratory has received your sample, it should take 2 days for your results to be ready. Your results will be made available through your online Prescription Doctor account. In order to protect your privacy, we will not send your results directly to you.
We will notify you via email and text message that you have pending messages to view on your Prescription Doctor account.
If you test positive for any of the STIs, one of our doctors will contact you with advice on what to do next.
We offer a selection of common treatments for a variety of STIs including chlamydia, herpes, genital warts and gonorrhoea.
For bacterial infections, such as gonorrhoea and chlamydia, a short course of antibiotics can clear the infection in most cases.
While there is no cure for herpes, there are treatments to help manage the symptoms, which aim to speed up the recovery of breakouts and prevent the virus from spreading to other parts of the body.
We understand that sexual health is a sensitive matter, which is why we've put privacy at the forefront of our online service.
Your test kit will be dispatched in discreet, plain, tamper-proof packaging. We offer a next day delivery on orders processed before 3 pm on weekdays.
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