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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Xyloproct is an ointment intended to relieve symptoms associated with haemorrhoids, such as anal and peri-anal itching (pruritis).
Xyloproct contains two active ingredients; a corticosteroid called hydrocortisone and a local anaesthetic called lidocaine.
The corticosteroid reduces the inflammation at the site of application. It does this by preventing the cells from producing certain inflammatory substances. This relieves the swelling and redness around the bottom and helps to reduce the size of piles.
The local anaesthetic blocks nerve signals, numbing the area the ointment is applied to and soothing the pain.
The ointment can be applied directly to external piles and internal piles, using the supplied applicator. The amount of the ointment you should use depending on the size of the area affected, though you shouldn't use more than 6g of Xyloproct a day.
Always wash your hands before and after applying Xyloproct.
All medicines carry the risk of side effects, though not everyone gets them. Understanding the risks associated with your medicines and remaining vigilant of changes which could be caused by the medicine is vital to your care.
Potential side effects associated with Xyloproct may include redness, swelling and itching where Xyloproct is applied.
If you notice the signs of allergic reaction, stop using Xyloproct immediately and seek urgent medical attention. Signs of an allergic reaction include:
Stop using Xyloproct and speak to your doctor if you notice any of the following:
Xyloproct is not suitable for everyone. Before you take Xyloproct, speak to your doctor or pharmacist if:
Do not use Xyloproct if:
No, do not use Xyloproct if you are pregnant. If you are suffering from haemorrhoids while pregnant, speak to your doctor, who will be able to provide suitable treatment.
If you become pregnant while using Xyloproct, stop using the medicine and talk to your doctor.
Do not use Xyloproct if you are breastfeeding unless your doctor has explicitly informed you that it is safe to do so.
Your doctor should assess the risk of using Xyloproct while you are breastfeeding.
Lidocaine, a local anaesthetic active in Xyloproct, can interact with anti-arrhythmic drugs, such as amiodarone or sotalol. If you are taking medicine to treat heart arrhythmia, speak to your doctor to determine whether Xyloproct is suitable for you
You should avoid using other local anaesthetic agents while taking Xyloproct.
While alcohol should not interfere with the effectiveness of Xyloproct, it may adversely affect your haemorrhoids.
Alcoholic and caffeinated beverages should be avoided or limited while treating haemorrhoids because they can exhibit diuretic effects. This results in less water being absorbed by your body and can lead to constipation, increasing the difficulty of passing stools and causing unnecessary strain and
Instead, drink plenty of water and eat a diet rich in fibre to loosen your stools, making them easier to excrete.
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