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This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
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If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
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You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Xyloproct is an ointment used to relieve symptoms associated with haemorrhoids (piles), such as itching and pain in the anus and surrounding genital areas.
Haemorrhoids (piles) are small lumps in or around the anus which develop due to increased pressure in the surrounding blood vessels, resulting in swelling and inflammation.
In many cases, haemorrhoids are painless and clear up after a few days. Other cases may be painful and discomforting. In these instances, you should speak to your doctor about available treatments.
It is possible to be unaware of the condition, but haemorrhoids can cause several unpleasant symptoms, including:
Diagnosis of haemorrhoids is usually made based on the physical symptoms alone.
If it is the first time you are experiencing haemorrhoids, or if you experience any rectal bleeding, you should speak to your doctor as soon as possible.
The main cause of haemorrhoids is often associated with excessive pressure exerted upon the blood vessels surrounding the anal area.
There are several factors which contribute to the development of haemorrhoids, such as:
There are a number of ways you can prevent haemorrhoids, including drinking plenty of water, eating a healthy and balanced diet enriched with fibre, and exercising regularly.
Xyloproct contains two active ingredients; a corticosteroid called hydrocortisone and a local anaesthetic called lidocaine.
The corticosteroid reduces the inflammation at the site of application. It does this by preventing the cells from producing certain inflammatory substances. This brings relief from swelling and redness around the anus, and helps to reduce the size of piles.
The local anaesthetic blocks nerve signals, numbing the area the ointment is applied to and bringing relief from pain and discomfort.
The anaesthetic agent (lidocaine) should start working within 3 to 5 minutes of applying the cream.
The time it takes for Xyloproct to treat your piles will depend on the severity of your piles and how your body responds to treatment.
The ointment can be applied directly to external piles and internal piles, using the supplied applicator. The amount of the ointment you should use depending on the size of the area affected, though you shouldn't use more than 6g of Xyloproct a day.
For external use:
Squeeze a pea-sized amount of the ointment onto your fingertip, and spread it onto the affected area without rubbing it in.
Do not use toilet paper to apply the ointment.
For internal use:
Always wash your hands before and after applying Xyloproct.
If you forget to use Xyloproct when you should, use it as soon as you remember. If it is almost time for your next dose, skip the missed dose and continue to use Xyloproct as prescribed.
Do not use more Xyloproct to make up for the missed dose.
If you apply more Xyloproct than you should, speak to your doctor as soon as possible.
You should not use more than 6g of Xyloproct (approximately 1 third of a tube) a day.
If you are unsure how much Xyloproct you are supposed to use, speak to your doctor.
All medicines carry the risk of side effects, though not everyone gets them. Understanding the risks associated with your medicines is vital to your healthcare.
Before you use Xyloproct, read the patient information leaflet which accompanies your medicine. The patient information leaflet contains instructions for storing, using and disposing the medicine, as well as important information regarding the safety of Xyloproct.
You can read the patient information leaflet for Xyloproct online as a PDF. You can download, enlarge or print the document for future reference.
Xyloproct is not suitable for everyone. Before you take Xyloproct, speak to your doctor or pharmacist if:
Do not use Xyloproct if you:
If you are unsure whether Xyloproct is safe for you, speak to your doctor.
Xyloproct side effects may include:
Stop using Xyloproct and speak to your doctor immediately if you notice any of the following:
This is not an exhaustive list of side effects associated with Xyloproct. Further information regarding the safety of Xyloproct, including a complete list of side effects, can be found inside the patient information leaflet enclosed with your medicine.
If you experience any side effects, regardless of whether they are listed above or in the patient information leaflet, speak to your doctor or a pharmacist for advice.
If you notice the signs of allergic reaction, stop using Xyloproct immediately and seek urgent medical attention. Signs of an allergic reaction include:
Do not use Xyloproct if you are pregnant, think you might be pregnant, or breastfeeding.
Speak to your doctor for further advice.
Please inform our medical team of all medications you are currently taking, including those prescribed by your doctor, or bought over the counter such as health and herbal supplements.
Do not use Xyloproct past the expiry date printed on the packaging. The date refers to the last day of the specified month.
Never throw away medicines via household or water waste as it can damage the environment. Ask your local pharmacy if they can dispose your unwanted or expired medicine for you.
Always store Xyloproct out of sight and reach from children and pets.
Never share a medicine which has been prescribed to you with anybody else, even if they are experiencing the same symptoms or have the same condition as you.
Lidocaine, a local anaesthetic active in Xyloproct, can interact with anti-arrhythmic drugs, such as amiodarone or sotalol. If you are taking medicine to treat heart arrhythmia, speak to your doctor to determine whether Xyloproct is suitable for you
You should avoid using other local anaesthetic agents while taking Xyloproct.
Xyloproct may temporarily affect your co-ordination and concentration.
If you experience any side effects which may affect your ability to drive or operate machinery safety, such as dizziness, fatigue or visual disturbances, avoid these activities until you feel better.
While alcohol should not interfere with the effectiveness of Xyloproct, it may adversely affect your haemorrhoids.
Alcoholic and caffeinated beverages should be avoided or limited while treating haemorrhoids because they can exhibit diuretic effects. This results in less water being absorbed by your body and can lead to constipation, increasing the difficulty of passing stools and causing unnecessary strain and
Instead, drink plenty of water and eat a diet rich in fibre to loosen your stools, making them easier to excrete.
Table of contents
Xyloproct side effects and cautions
Avoid these 7 things if you have haemorrhoids
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