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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Ultraproct is a short-term haemorrhoid treatment. It contains fluocortolone and cinchocaine.
The medicine is available as an ointment or a suppository.
The ointment is effective at treating both external and internal piles, while the suppository is only effective at treating internal piles.
The two active ingredients of Ultraproct provide relief from itching, swelling and inflammation caused by piles.
Fluocortolone is a corticosteroid which works to reduce inflammation by inhibiting cells from producing inflammatory chemicals.
Cinchocaine is a topical local anaesthetic. It prevents pain signals from reaching the brain, resulting in a numbing sensation at the site of application.
Together, they provide effective relief for painful and uncomfortable piles.
Ultraproct is available as an ointment and a suppository.
Always wash your hands before and after using Ultraproct ointment and suppository.
To use the ointment on external haemorrhoids, apply a small, pea-sized amount of the ointment to your finger and apply thinly to the afflicted area.
To use the ointment for internal use, affix the provided nozzle and insert the nozzle into your back passage. Gently squeeze the tube while withdrawing the nozzle. Clean the nozzle thoroughly after every use.
The ointment should be applied twice daily to the affected area.
You can apply the ointment four to five times a day during the first day of the treatment for quick relief.
To use the suppository, remove the Ultraproct from the protective foil wrapping and gently insert it into your anus. Stand up with one leg raised on a chair, or squat down, to make insertion easier. One suppository should be inserted after each bowel movement.
You should use one suppository per day, preferably after a bowel movement.
If your discomfort is severe, you can insert to or three suppositories per day at the beginning of your treatment.
Always follow the doctor's instructions.
There is a risk that extensive use of Ultraproct may cause a thinning of the skin.
If you experience any side effects, report them to your doctor.
If you experience the signs or symptoms of an allergic reaction, stop using Ultraproct and inform your doctor as soon as you can. Signs of an allergic reaction may include:
Do not take Ultraproct for more than 7 days.
Do not use Ultraproct on atrophic skin.
Do not use Ultraproct if you have a bacterial, fungal or viral infection.
Always read the patient information leaflet supplied with your medicine before using Ultraproct.
If you are pregnant, planning a pregnancy or breastfeeding, speak to your doctor before beginning treatment with Ultraproct.
Ultraproct ointment should be stored below 25 °C.
Ultraproct suppositories should be stored between 2 °C and 8 °C. Keep them refrigerated.
Suppositories can become soft when exposed to warmth. If your suppositories have become soft, run them under cold water while they are seal
If you forget to administer Ultraproct, take it soon as you remember.
If it is nearly time for your next dose, skip the missed dose and continue your regimen as normal.
If you have used more Ultraproct than you should, or have accidentally used the medicine for longer than 7 days, inform your doctor.
Using more Ultraproct will not treat your symptoms faster, but may increase your risk of experiencing side effects or leave you with an insufficient amount of medicine to complete your course of treatment.
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