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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Ultraproct is a short-term haemorrhoid (piles) treatment. It contains the active ingredients fluocortolone and cinchocaine.
The medicine is available as an ointment or a suppository.
The ointment is effective at treating both external and internal piles, while the suppository is only effective at treating internal piles.
Haemorrhoids (piles) are small lumps in or around the anus, which develop due to increased pressure in the surrounding blood vessels, resulting in swelling and inflammation.
In many cases, haemorrhoids are painless and clear up after a few days. Other cases may be painful and discomforting. In these instances, you should speak to your doctor about available treatments.
It is possible to be unaware of the condition, but they can cause several unpleasant symptoms, including:
Diagnosis of haemorrhoids is usually made based on the physical symptoms alone.
If it is the first time you are experiencing haemorrhoids, or if you experience any rectal bleeding, you should see your doctor as soon as possible.
The main cause of haemorrhoids is often associated with excessive pressure exerted upon the blood vessels surrounding the anal area.
There are numerous factors which can contribute to the development of haemorrhoids, including:
There are various ways you can prevent haemorrhoids, including drinking plenty of water, eating a healthy and balanced diet enriched with fibre, and exercising regularly.
The two active ingredients of Ultraproct provide relief from itching, swelling and inflammation caused by haemorrhoids.
Fluocortolone is a corticosteroid which works to reduce inflammation by inhibiting cells from producing inflammatory chemicals.
Cinchocaine is a topical local anaesthetic. It prevents pain signals from reaching the brain, resulting in a numbing sensation at the site of application.
Together, both active ingredients provide effective relief for painful and uncomfortable haemorrhoids.
Ultraproct is available as an ointment and a suppository.
Always wash your hands before and after using Ultraproct ointment and suppositories.
To use the ointment on external haemorrhoids, apply a small, pea-sized amount of the ointment to your finger and apply thinly to the affected area.
To use the ointment for internal use, affix the provided applicator nozzle and insert the nozzle into your back passage. Gently squeeze the tube while withdrawing the nozzle. Clean the nozzle thoroughly after every use.
The ointment should be applied twice daily to the affected area.
You can apply the ointment four to five times a day during the first day of the treatment for quick relief.
To use the suppository, remove the Ultraproct from the protective foil wrapping and gently insert it into your anus. Stand up with one leg raised on a chair, or squat down, to make insertion easier. One suppository should be inserted after each bowel movement.
You should use one suppository per day, preferably after a bowel movement.
If your discomfort is severe, you can insert two or three suppositories per day at the beginning of your treatment.
Always follow the doctor's instructions on how to use your medicines.
If you forget to administer Ultraproct, apply it as soon as you remember.
If it is nearly time for your next dose, skip the missed dose and continue to use Ultraproct as normal.
If you have used more Ultraproct than you should, or have accidentally used Ultraproct for longer than 7 days, inform your doctor.
Using more Ultraproct will not treat your symptoms faster, but may increase your risk of experiencing side effects, or leave you with an insufficient amount of medicine to complete your course of treatment.
All medicines carry the risk of side effects, though not everyone who uses Ultraproct experiences them. Understanding the risks associated with your medicine and knowing the signs to look for is important to your health while using Ultraproct.
You can find the side effects and cautions associated with using Ultraproct inside the patient information leaflet (PIL) supplied with your medicine.
There is a risk that extensive use of Ultraproct may cause a thinning of the skin.
Further information regarding the safety of Ultraproct, including a complete list of side effects, can be found in the patient information leaflet enclosed with your treatment.
If you experience any side effects of using Ultraproct, regardless of whether they are listed above or in the patient information leaflet, inform your doctor.
Do not use Ultraproct if you are allergic to any of the ingredients of Ultraproct listed in the patient information leaflet.
If you experience the signs or symptoms of an allergic reaction, stop using Ultraproct and inform your doctor as soon as you can.
Signs of an allergic reaction may include:
Do not take Ultraproct for more than 7 days.
Do not use Ultraproct on injured skin.
Do not use Ultraproct if you have a bacterial, fungal or viral infection.
Always read the patient information leaflet supplied with your medicine before using Ultraproct.
If you are pregnant, planning a pregnancy or breastfeeding, speak to your doctor before beginning treatment with Ultraproct.
Ultraproct ointment should be stored below 25 °C.
Ultraproct suppositories should be stored between 2 °C and 8 °C. Keep them refrigerated.
Suppositories can become soft when exposed to warmth. If your suppositories have become soft, run them under cold water while they are sealed.
While you can drink alcohol while using Ultraproct, you should limit your alcohol consumption.
Alcohol can cause dehydration, leading to constipation, which worsens the symptoms of haemorrhoids.
Ultraproct usually takes between 5 and 7 days to bring relief from haemorrhoids. If you don't notice an improvement in your symptoms after 7 days of using Ultraproct, inform your doctor.
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