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  1. Click on the green "Back To Get Started" button, then click "Start Consultation" button on the next page.
  2. Fill in our short consultation form.
  3. Choose delivery method and mode of payment.
  4. Our team of expert prescribers will assess whether medication is suitable.
  5. If you get the green light and it is deemed suitable, your order will be processed quickly and efficiently.
Confidential Service

Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.

This is why we also take steps to conceal your prescription products under two layers of packaging.

Delivery and Packing
Discreet Delivery?

We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.

Do I Need to Wait in All Day for Delivery?

Once your order is dispatched you will receive a tracking number via sms and email.

Do You Deliver on Weekends?

We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.

My Order Hasn’t Arrived What Should I Do?

You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.

Can I Be Notified by Text?

On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.

Payment Methods
How Can I Pay for My Order?

You can pay for your order using credit, debit card or via bank transfer.

I Don’t Have a Credit Card, How Can I Pay?

If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.

How Do You Keep My Details Safe?

We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Payment and refunds?

You can pay for your order using credit, debit card and bank transfer.

Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.

Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.

Treatment Information

Table of contents

What is Germoloids?

Germoloids is an over-the-counter haemorrhoid (piles) treatment that contains an anaesthetic. Germoloids' triple action treatment shrinks piles, soothes itching, and numbs the area with a local anaesthetic.

You can buy Germoloids cream, ointment or suppositories without a prescription from Prescription Doctor’s online pharmacy. Simply complete our online form for our pharmacy team to review. All items are dispatched from our pharmacy in secure and discreet packaging to maintain your privacy.

If your order is approved before 3 pm on weekdays, our pharmacy can dispatch it the same day for next-day delivery.

Germoloids is used to treat the symptoms of haemorrhoids (piles) including:

  • irritation
  • lumps inside or around the anus
  • pain
  • swelling

Haemorrhoids, also known as piles, are swollen blood vessels that develop in and around your anus.

Haemorrhoids can be very unpleasant and painful but can be easily treated with Germoloids, which is available as a cream, ointment and suppositories.

The exact cause of haemorrhoids is unknown, however, straining when you are on the toilet due to constipation can lead to haemorrhoids developing.

Pregnant women may also experience haemorrhoids in their third trimester due to the increasing pressure on the pelvis and an increase in blood volume.

How Do Germoloids Work?

All forms of Germoloids contain two active ingredients; Lidocaine Hydrochloride and Zinc Oxide, which work together to treat haemorrhoids.

Lidocaine Hydrochloride is a local anaesthetic that reduces the swelling and numbs the sensations of pain and itching.

Zinc Oxide has astringent properties, which helps to reduce painful swelling and shrink the haemorrhoids. It also has antiseptic properties, which help to protect the skin around the anus from infection.

Germoloids suppositories are inserted into the rectum and are usually more suitable for treating internal haemorrhoids. These types of haemorrhoids are deeper inside and tend not to cause too much pain or discomfort.

Germoloids cream and ointment are applied directly on and around the anal area, to provide relief from external haemorrhoids. These haemorrhoids can be very sensitive and painful as they are close to the skin around the anus, where there are more pain-detecting nerve endings. If they prolapse, you may feel bulges or bumps near your anus.

How Do I Use Germoloids?

Before you use Germoloids, always read and follow the instructions on the packaging, or given by your doctor. You should check with your doctor or pharmacist if you are unsure about any of the instructions.

How to use Germoloids cream and ointment

Germoloids cream and ointment are applied topically to the affected area.

  1. Before using the cream for the first time, inspect the tube to ensure the seal is not broken.
  2. Pull the tag to peel away the seal.
  3. Use the cream as instructed for the type of piles you have.
    • For external piles, apply the cream directly to the affected area.
    • For internal piles, attach the included applicator nozzle by screwing it onto the end of the tube. Smear some cream onto the outside of the tube to lubricate it. Carefully insert the applicator into the opening of the anus. Gently squeeze the tube while slowly pulling the nozzle out. Always clean the nozzle after use.
  4. Put the cap back on the tube and ensure it is secure before storing it.

Do not use Germoloids cream more than 4 times in any 24 hours.

How to use Germoloids suppositories

Germoloids suppositories are inserted into the back passage.

  1. Before using Germoloids suppositories, clean the area around the anus.
  2. Remove the suppository from the strip by tearing along the perforated section.
  3. Peel apart the blister to remove the suppository.
  4. Carefully insert the suppository into the back passage, round end first.

Do not use more than 4 Germoloids suppositories in any 24 hours.

If you are unsure which formulation is the most suitable for your condition, speak to your doctor or a pharmacist.

You do not put Germoloids into your mouth or swallow. If you accidentally swallow Germoloids, seek medical attention ASAP.

Germoloids Side Effects and Cautions

Before using Germoloids, you must read the patient information leaflet enclosed with your medicine. This leaflet contains instructions on using and storing Germoloids, as well as information regarding the safety of Germoloids.

You can view the patient information leaflet for Germoloids Cream online.

The patient information leaflet for Germoloids Ointment can be read online here.

The patient information leaflet for Germoloids Suppositories can be found here.

If you have any doubts about anything you read in the patient information leaflet, speak to a doctor or pharmacist. You can also send a message to one of our online doctors.

Who should not use Germoloids?

Germoloids may not be suitable for everyone.

Do not use Germoloids Cream or Suppositories if you are allergic to zinc oxide, lidocaine, or any of the other ingredients listed within the patient information leaflet.

Speak to your doctor before using Germoloids Cream or Suppositories if you:

  • Experience haemorrhoids frequently
  • Have excessive bleeding

If you are unsure whether Germoloids are suitable for you, speak to your doctor or pharmacist.

Side effects of Germoloids

Every medicine carries the risk of side effects. Not everybody who takes the medicine will experience side effects.

It’s important to look out for any side effects which may occur after using Germoloids.

Some people may experience irritation at the site of the application, though this is rare.

If you experience any side effects, regardless of whether they are listed in the patient information leaflet, speak to your doctor as soon as possible.

Pregnancy and breastfeeding

Germoloids Cream and Suppositories may be used during pregnancy and breastfeeding. However, you should speak to your doctor or a pharmacist before using Germoloids.

Other safety information

Always speak to a doctor before using Germoloids.

If you have any questions about the medicine or your condition, you can send a message to one of our online doctors.

Do not use Germoloids past the expiry date printed on the packaging.

Never dispose of medicine via household or water waste, as this damages the environment. Take any unwanted or expired medicine to your local pharmacy and ask them to throw it away for you.

Always store medicines out of sight and reach from children and pets.

Never share your medicines with anybody else, even if they are experiencing the same symptoms or have the same condition as you.

Frequently Asked Questions

What should I do if I forget to take Germoloids when I should?

If you forget to use Germoloids when you should, use it as soon as you remember. If it is almost time for your next dose, skip the missed dose and continue to use Germoloids as normal.

What should I do if I take too much Germoloids?

If you apply too much ointment or cream, wipe away the excess with a clean tissue and discard it in the bin. Do not use more than one suppository at a time. Using more Germoloids treatments will not treat your haemorrhoids faster but may increase your risk of side effects.

Can I drink alcohol while taking Germoloids?

While alcohol is unlikely to interact with Germoloids, you should avoid drinking excessive alcohol while treating haemorrhoids.

Will Germoloids impact my ability to drive or operate machinery?

Germoloids should not impact your ability to drive or operate machinery. If you experience any side effects, which impair your cognitive functions, avoid such activities until you feel safe to do so.

Which is better; Anusol or Germoloids?

Your doctor or pharmacist may recommend using over-the-counter treatments such as Anusol or Germoloids.

Depending on whether you have internal or external piles, your doctor will recommend the most suitable treatment. For example, external piles can be treated with a cream or ointment, while internal piles may be treated with suppositories.

Is there anything I can do to prevent my haemorrhoids from getting worse?

There are also a few other things you can do alongside using your Germoloids suppository/Germoloids cream, to avoid making your haemorrhoids worse. These include:

  • Eating a high fibre diet, which includes fresh fruits, vegetables and whole-grain foods.
  • Staying hydrated, by drinking plenty of water throughout the day.
  • Go to the toilet as soon as you feel the need to go, instead of holding it in.
  • Trying to avoid straining on the toilet.
  • Exercising regularly, as this can help to stimulate bowel movement.

Are haemorrhoids and piles the same thing?

Yes. Piles is another name for haemorrhoids.

Table of contents

What is Germoloids?

How Do Germoloids Work?

How Do I Use Germoloids?

Germoloids Side Effects and Cautions

Frequently Asked Questions

Treatment information

  • Product Name: Germoloids
  • Manufacturer: Bayer Plc
  • Active Ingredient(s): Lidocaine, Zinc Oxide
  • Administration: Topical
  • Presentation: Cream, ointment or suppositories
  • Available Strength: lidocaine hydrochloride 0.7% and zinc oxide 6.6% (Cream, Ointment and Suppositories)
  • Exemption: General Sales License
  • Application: For adults with piles (haemorrhoids)
  • Age Restriction: Adults aged 18+
  • Dosage: Apply up to 4 times a day
  • Description: Germoloids is an over-the-counter treatment for piles (haemorrhoids)
  • Drug Class: Anaesthetic and antipruritic (anti-itch)
  • Alcohol Consumption: Avoid or limit alcohol consumption while treating piles.
  • When Pregnant: Speak to your doctor before using Germoloids if you are pregnant, think you might be pregnant or plan on becoming pregnant.
  • When Breastfeeding: Speak to your doctor before using Germoloids if you are breastfeeding.
  • Price: 3.49 GBP

Authored & Reviewed By

Adil Bhaloda

Adil Bhaloda

Adil provides governance for the online services, overseeing prescription dispensation in line with UK pharmacy standards.

Published on: 22/06/2021 Reviewed on: 13/03/2024

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