Your privacy is important, PrescriptionDoctor are commitment to keeping your details completely confidential.
This is why we also take steps to hide your prescription products under two layers of packaging so prying eyes can never see the contents inside.
We have a commitment to delivering a discreet service and understand your need for trust and compliance. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number.
We deliver medications between Monday and Friday and don’t deliver on weekends or bank holidays. This may change in the future.
You should receive a tracking number with your order which you can use to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or by bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications.
We only debit your card once the delivery has been Delivered Signed For. Before this, we may put the cost of the medication on hold to ensure you have the funds to pay for the product upon ordering. If your order is cancelled you need not to worry about a refund, as no funds will have left your account. Your money will be showing as available in you account in 2 – 3 days.
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Prescription Doctor is an affiliate website connecting patients to registered prescribers and a registered pharmacy.
Prescription Doctor does not supply or carry out the consultations. GMC/EU registered doctors from Romania carry out consultations.