Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Over 400,000 cases of sexually transmitted infections (STIs) are reported annually. It's important to be aware of the spread of STIs in order to take precautionary steps to reduce your risk of contracting them. You should be screened regularly if you are at risk of coming into contact with STIs.
The full STI blood test can detect the following 4 STIs.
HIV is a virus which attacks the immune system and continuously weakens the body until it cannot fight off infections. If left untreated, HIV can cause a terminal condition called acquired immunodeficiency syndrome (AIDS).
Hepatitis is a condition causes by viruses which can cause inflammation of the liver. While the body can usually rid itself of Hepatitis B and C, both viruses can cause chronic infections, causing significant damage to the liver - a vital organ. If the virus reaches this phase, treatment will be required and an infected person will have their condition monitored over time to track the progression of the virus.
Syphilis is a bacterial infection contracted by having sex with an infected person. It can cause a number of complications if left untreated. Such complications include meningitis, stroke, blindness and heart problems. While syphilis is treatable, it can cause serious, long-lasting damage to the body.
All 4 of these STIs can be transmitted through unprotected sex. If you have had unprotected sex with someone who has any of these infections, you should get tested as soon as possible.
The 4-in-1 blood test cannot detect:
Only a urine test can detect these STIs.
Each test kit contains everything you'll need to collect a sample and a prepaid envelope to post it to our partner laboratory.
The laboratory tests are as accurate as tests offered at GUM and sexual health clinics. The tests have a high degree of accuracy (around 99.98%) so long as you collected your sample correctly, according to the instructions provided.
It is recommended to be checked annually for STIs. But you should also consider testing between changing partners and of course, if you experience any symptoms.
Symptoms of common STIs include:
If you experience any of the symptoms listed above, it is important to abstain from sex until a future test can confirm you are clear of any STIs.
STIs can be asymptomatic, which means they may not cause any symptoms in some people. The only way of knowing for sure if you have an STI is by taking a test.
It's important to point out that some viruses may not be detectable shortly after being infected, as is the case with HIV. The virus may not be detectable on tests for up to 3 weeks after the initial infection. If you believe you took the test too early, you should take a second test to make sure you do not receive a false negative result, where the test says you don't have an infection which you actually have.
When an infection invades the body, the white blood cells release antibodies to fight the infection. The test looks for specific antibodies which the body uses to fight these particular infections. If an associated antibody is found, the virus is also present.
The 4 in 1 blood test kit contains:
The kit also comes with instructions on how to safely collect the sample at home and send the sample off for testing.
You should post your sample as soon as it is collected.
Waiting too long to post your sample can cause the sample the haemolyse (the blood cells start to break down), making it unusable for testing and affect your results.
Your local post box will have a time when the post is collected from it. You should aim to post your sample near this time.
You can find your nearest post box online using this map.
Once our partner laboratory has received your sample, it should take 2 days for your results to be ready. Your results will be made available through your online Prescription Doctor account. In order to protect your privacy, we will not send your results directly to you.
We will notify you via email and text message that you have pending messages on your Prescription Doctor account, to view.
If you test positive for any of the STIs, one of our doctors will contact you with advice on what to do next.
There are several treatments for STIs depending on which STI you test positive for. However, your doctor will be able to discuss a treatment plan with you and advise you on other lifestyle changes you may need to make.
We understand that sexual health can be embarrassing, which is why we've put privacy at the forefront of our online service.
Your test kit will be dispatched in discreet, plain, tamper-proof packaging. We offer a next-day delivery on orders processed before 3 pm, weekdays.
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