Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Cetraben protects the skin and locks in moisture to soften skin and keep it hydrated. The treatment is available over the counter without a prescription from UK pharmacies, as well as online from Prescription Doctor.
You can use Cetraben to treat dry skin conditions such as:
Cetraben is available in both cream and ointment forms, with larger, longer-lasting packs and smaller, pocket-sized pumps that can be carried with you wherever you go.
When you use moisturisers such as Cetraben regularly, you can help prevent your dry skin condition from flaring up and reduce your need for corticosteroids.
Cetraben is also available as a bath additive. Cetraben Bath Additive is an emollient that forms a protective barrier over the skin, locking in moisture and preventing the skin from drying out.
With Prescription Doctor’s handy online pharmacy service, you can get Cetraben delivered directly to your door via a discreet next-day delivery when you place your order before 3pm on weekdays.
Every product we offer is dispatched from a UK-based pharmacy in discreet packaging to ensure your privacy and confidentiality. Our online prescribers are on hand to discuss our treatments and your condition with you.
Cetraben cream and ointment are topical treatments that are applied directly to the affected area of skin.
Do not use Cetraben on areas of skin that are infected, broken, or bleeding.
Gently massage Cetraben into your skin, rubbing in the same direction that your hair grows.
Unless you are applying Cetraben to your hands, you should wash your hands after applying the cream or ointment.
Cetraben is quickly absorbed by your skin.
Avoid rubbing the product in vigorously as this can lead to irritation.
If you are unsure about how to use Cetraben, consult your doctor or pharmacist for advice.
You can use Cetraben as often as required to manage your dry skin.
For some people, using Cetraben twice a day - morning and night - is sufficient to keep their symptoms at bay. Others may find they need to use it more frequently to manage their skin condition.
Cetraben can be used daily to manage chronic skin conditions and treat eczema flare-ups.
Cetraben is used as and when needed. If you forget to use it, simply use it as soon as possible and continue using it as usual.
You don’t need to apply more Cetraben to your skin if you forget to use it.
Applying more Cetraben than required is unlikely to cause you harm. Wipe away any excess with a clean tissue and discard it in the bin.
Use just enough of the cream or ointment to cover the affected area.
Take care when applying Cetraben, avoiding contact with the cream or ointment in your eyes.
If you accidentally get Cetraben in your eyes, rinse them immediately with water. Seek medical attention if irritation persists.
Before using Cetraben, read the patient information leaflet supplied. This leaflet contains instructions on how to use, store, and dispose of Cetraben, as well as other important information regarding the product's safety.
If you have any questions about the information presented in the patient information leaflet, you can discuss them with our online medical team using the “My Chats” section of your Prescription Doctor account.
Cetraben is not suitable for everyone.
If you are unsure whether Cetraben is suitable for you, consult your doctor or pharmacist for advice.
Do not use Cetraben if you are allergic to any of the ingredients listed in the patient information leaflet.
Cetraben can be used during pregnancy and breastfeeding.
Before breastfeeding, ensure that you wipe away any residual cream or lotion from your breasts.
You should always speak to your doctor or pharmacist before using any new medicine if you are pregnant or breastfeeding.
Always read the patient information before you start using Cetraben.
Inform our online medical team of all other medicines you are currently taking, including those prescribed by your doctor, or bought over the counter, as well as health and herbal supplements.
Warning: Cetraben contains liquid paraffin, which is highly flammable. To prevent the risk of fire, ensure that you clean any surfaces that have come into contact with the product. Keep away from flames, sparks and sources of heat.
Do not use Cetraben past the expiry date printed on the packaging. The date refers to the last day of the specified month.
Always store medicines out of sight and reach of children and pets.
Never dispose of medicines via household or water waste, as this can harm the environment. Take any unwanted or expired medicine to your local pharmacy and ask them to dispose of it safely on your behalf.
Do not share your medicine with anybody else, even if they are experiencing the same symptoms or have been diagnosed with the same condition as you.
Cetraben should not affect your ability to drive or operate machinery. However, if the cream gets into your eyes, it may cause visual disturbances that could affect your ability to drive or concentrate.
You can drink alcohol while using Cetraben. Never drink more than 14 units of alcohol per week. Alcohol can cause dehydration and may make your dry skin symptoms worse.
Cetraben can be applied to the face if necessary. However, be sure to take extra care not to get Cetraben in your eyes when applying it to your face.
Cetraben does not contain corticosteroids (steroids). The main ingredients are white soft paraffin and light liquid paraffin.
Speak to your doctor before using Cetraben if you have acne or rosacea.
Moisturisers can interfere with the absorption of other skincare products. Consult your doctor or pharmacist for advice on using Cetraben in combination with other topical treatments.
Yes, Cetraben can be used in lieu of or in conjunction with soaps and shower gels. It can help protect the skin from chemicals in soaps and shower gels that may dry it out.
Generally, creams contain less oil than ointments. Depending on your skin, you may find one formulation of Cetraben more effective than the other. You can discuss whether Cetraben Cream or Cetraben Ointment is suitable for you with our online medical team.
Cetraben should not be used on infected skin. If you have a ringworm or jock itch infection, you should treat that with an appropriate treatment first. We offer a selection of treatments for fungal skin infections, such as athlete’s foot, through our online service.
Cetraben is available to purchase over the counter from supermarkets, pharmacies, and online pharmacies, including Prescription Doctor. If you order through our service before 3pm between Monday and Friday, our UK pharmacy can dispatch Cetraben the same day via fast and discreet next-day delivery.
Sources
NHS, 2019. Atopic Eczema
Cetraben website - cetraben.co.uk
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