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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
With Prescription Doctor, you can renew your Metrogel prescription online from your phone, laptop or tablet, wherever you are. Simply fill in our online consultation form, and one of our professional prescribers will determine your suitability.
If your order is approved by our medical team before 3pm on weekdays, our UK based pharmacy will dispense and dispatch Metrogel straight to your door.
We use a discreet, next-day delivery service for all our orders to ensure your privacy and maintain confidentiality. The packaging bears your name, address and order number, but gives no indication of its content or where it came from.
Metrogel is an antibiotic topical treatment for rosacea - a skin condition characterised by red, itchy inflamed skin on the face.
Metrogel contains an antibiotic called metronidazole which kills the bacteria causing inflammation in the pores and skin follicles of the skin. By clearing the bacteria, your symptoms will improve over time.
Rosacea is a skin condition which causes rash, redness and inflammation on various areas of the face, such as the cheeks and nose. The rash may also cause irritation such as a stinging or burning sensation.
There are different types of rosacea, and each type can be identified by its unique symptoms. The 4 main types of rosacea are:
Rosacea flare-ups may be caused by certain factors or triggers. Once a trigger is known, it can be avoided to reduce the chances of flare-ups happening in the future.
Examples of some risk factors or triggers of rosacea include:
Untreated rosacea may become severe causing complications such as eye infections (conjunctivitis) and nasal disfigurement (rhinophyma).
There is currently no cure for rosacea, but there are a range of rosacea treatments which have been proven to reduce its symptoms, such as Metrogel 0.75%
You can also make lifestyle changes such as choosing make-up and skin products for sensitive skin, and avoiding foods that trigger your rosacea.
If your symptoms are getting worse, you should speak to your doctor and discuss possible causes of your flare-ups and treatment options. There are a number of treatments available for rosacea, allowing you to find the one which works for you.
Metrogel should be applied twice daily to the affected areas of the skin. Apply the treatment once in the morning and once in the evening for best results.
Before applying Metrogel, thoroughly wash the affected area with warm water and a mild soap. Ensure the area of application is dried beforehand.
Apply a thin layer of the gel to the affected areas and gently rub into the skin, being careful not to get any of the treatment in your eyes.
Always replace the cap and wash your hands after each use.
If you get any of the gel in your eyes, rinse your eyes with warm water. If prolonged irritation occurs after rinsing your eyes, seek immediate medical advice.
If you forget to apply Metrogel when you should, use it as soon as you remember. If it is almost time for your next application of Metrogel, skip the missed application and apply Metrogel when you normally would.
Do not use more Metrogel to make up for the missed application. Applying more gel than prescribed will not clear your rosacea quicker and may worsen your symptoms or increase your risk of experiencing side effects.
If you accidentally apply more Metrogel than you should, wash away the excess with soap and water.
Using more Metrogel than prescribed will not clear your symptoms faster but may increase your risk of developing side effects.
All medications carry the risk of side effects. Educating yourself on the possible risks associated with your treatment is important for your safety. Always read the patient information leaflet enclosed with your Metrogel before using it.
The full list of side effects and cautions of using Metrogel, as well as the full list of its ingredients, can be found in the patient information leaflet that comes with your medicine.
Common side effects of using Metrogel include:
Uncommon side effects of using Metrogel include:
Do not use Metrogel if you are allergic to metronidazole or any of the other ingredients listed in the accompanying leaflet.
If you are unsure whether Metrogel is suitable for you, one of our online doctors can determine the suitability based on an online consultation.
Inform our prescribers of all medications you are currently taking, including those prescribed by your GP or bought over the counter, as well as herbal supplements.
Do not use Metrogel past the expiry date printed on the packaging. The date refers to the last day of the specified month.
Do not throw away Metrogel via household or water waste. Take any unwanted or expired medicine to your local pharmacy and ask them to dispose it safely on your behalf.
Always store Metrogel out of sight and reach from children and pets.
Never share your Metrogel with anybody else, even if they are experiencing the same symptoms or have been diagnosed with the same condition as you.
Metrogel may interact with other medications, such as anticoagulants, and can react adversely when alcohol is consumed. Therefore, it is vital to inform our prescribers of other medicines you are taking before the treatment can be provided.
If you are pregnant or breastfeeding, this treatment may not be suitable for you.
Speak to your doctor before using Metrogel if you are pregnant or breastfeeding.
If you become pregnant while using Metrogel, inform your doctor straight away.
It is unlikely that using Metrogel will impact your ability to drive or operate machinery.
If you get some Metrogel in your eye, you may experience irritation and blurred vision, which may render you incapable of safely driving or operating machinery.
If you experience any side effects which affect your ability to concentrate, you should stop driving or operating machinery until it is safe for you to do so.
Avoid alcohol while using this treatment to reduce the risk of experiencing side effects or causing your symptoms to worsen.
Some people may find that alcohol consumption exacerbates their rosacea symptoms. If alcohol affects your condition, consider cutting down or eliminating alcohol consumption.
Do not drink more than the recommended limit of14 units of alcohol a week.
Yes, you can use make-up while using Metrogel.
If you have rosacea, you may want to use cosmetic products which do not exacerbate your symptoms. Look for products intended for sensitive skin.
There are no indications that using Metrogel will impact your ability to shave. For men, shaving can pose a significant threat to their rosacea, potentially worsening their symptoms.
It may be more suitable for men to use electric razors instead of normal razors to reduce the level of irritation on the skin.
You should also avoid shaving creams, lotions and aftershave products which may irritate your skin. Instead, use shaving products which are suitable for sensitive skin types and use a moisturiser or balm after shaving to soothe the skin.
You should start to notice an improvement in your rosacea after using Metrogel regularly for 3 weeks. However, it might take up to 9 weeks before the full benefit is reached. If you do not notice an improvement in your rosacea after using Metrogel for 3 weeks, speak to your doctor.
It is important to use Metrogel regularly.
You can buy Metrogel online from our UK based pharmacy. Simply fill out our online consultation for one of our doctors to review. If your order is approved before 3pm on weekdays, our UK based pharmacy will dispense and dispatch your item the same day for a next-day delivery.