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You must complete a short online consultation so that our prescriber can ensure that the treatment is suitable for you.
Order now to receive your order Tuesday, April 23
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How to order
  1. Click on the green "Back To Get Started" button, then click "Start Consultation" button on the next page.
  2. Fill in our short consultation form.
  3. Choose delivery method and mode of payment.
  4. Our team of expert prescribers will assess whether medication is suitable.
  5. If you get the green light and it is deemed suitable, your order will be processed quickly and efficiently.
Confidential Service

Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.

This is why we also take steps to conceal your prescription products under two layers of packaging.

Delivery and Packing
Discreet Delivery?

We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.

Do I Need to Wait in All Day for Delivery?

Once your order is dispatched you will receive a tracking number via sms and email.

Do You Deliver on Weekends?

We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.

My Order Hasn’t Arrived What Should I Do?

You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.

Can I Be Notified by Text?

On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.

Payment Methods
How Can I Pay for My Order?

You can pay for your order using credit, debit card or via bank transfer.

I Don’t Have a Credit Card, How Can I Pay?

If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.

How Do You Keep My Details Safe?

We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Payment and refunds?

You can pay for your order using credit, debit card and bank transfer.

Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.

Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.

Treatment Information

Table of contents

Order Metrogel for Acne Online

With Prescription Doctor, you can renew your Metrogel prescription online from your phone, laptop or tablet, wherever you are. Simply fill in our online consultation form, and one of our professional prescribers will determine your suitability.

If your order is approved by our medical team before 3pm on weekdays, our UK based pharmacy will dispense and dispatch Metrogel straight to your door.

We use a discreet, next-day delivery service for all our orders to ensure your privacy and maintain confidentiality. The packaging bears your name, address and order number, but gives no indication of its content or where it came from.

What is Metrogel?

Metrogel is an antibiotic topical treatment for rosacea - a skin condition characterised by red, itchy inflamed skin on the face.

Metrogel contains an antibiotic called metronidazole, which kills the bacteria associated with inflammation in the pores and skin follicles of the skin. By clearing the bacteria, your symptoms will improve over time.

What is rosacea?

Rosacea is a skin condition that causes rash, redness and inflammation on various areas of the face, such as the cheeks and nose. The rash may also cause irritation, such as a stinging or burning sensation.

There are different types of rosacea, and each type can be identified by its unique symptoms. The 4 main types of rosacea are:

  • Erythematotelangiectatic rosacea is characterised by flushing, redness of the skin and blood vessels becoming visible.
  • Papulopustular rosacea causes breakouts similar to acne. The skin often appears red and swollen.
  • Phymatous rosacea thickens the skin and causes it to have a bumpy texture.
  • Ocular rosacea affects the skin surrounding the eyes. Eyelids may appear swollen and cause a sty-like lump. Eyes can also be red and irritated.

What causes Rosacea?

Rosacea flare-ups may be caused by certain factors or triggers. Once a trigger is known, it can be avoided to reduce the chances of flare-ups happening in the future.

Examples of some risk factors or triggers of rosacea include:

  • Alcohol
  • Hot drinks
  • Caffeine
  • Stress
  • Cheese
  • Intense exercise
  • Spicy foods
  • Weather changes

Untreated rosacea may become severe, causing complications such as eye infections (conjunctivitis) and nasal disfigurement (rhinophyma).

Can rosacea be cured?

There is currently no cure for rosacea, but there are a range of rosacea treatments that have been proven to reduce its symptoms, such as Metrogel 0.75%

You can also make lifestyle changes, such as choosing make-up and skin products for sensitive skin and avoiding foods that trigger your rosacea.

If your symptoms are getting worse, you should speak to your doctor and discuss the possible causes of your flare-ups and treatment options. There are a number of treatments available for rosacea, allowing you to find the one which works for you.

How to use Metrogel

Metrogel should be applied twice daily to the affected areas of the skin. Apply the treatment once in the morning and once in the evening for best results.

Before applying Metrogel, thoroughly wash the affected area with warm water and mild soap. Ensure the area of application is dried beforehand.

Apply a thin layer of the gel to the affected areas and gently rub it into the skin, being careful not to get any of the treatment in your eyes.

Always replace the cap and wash your hands after each use.

What should I do if I accidentally get Metrogel in my eyes?

If you get any of the gel in your eyes, rinse your eyes with warm water. If prolonged irritation occurs after rinsing your eyes, seek immediate medical advice.

What should I do if I forget to use Metrogel when I should?

If you forget to apply Metrogel when you should, use it as soon as you remember. If it is almost time for your next application of Metrogel, skip the missed application and apply Metrogel when you normally would.

Do not use more Metrogel to make up for the missed application. Applying more gel than prescribed will not clear your rosacea quicker and may worsen your symptoms or increase your risk of experiencing side effects.

What should I do if I apply more Metrogel than I should?

If you accidentally apply too much Metrogel, wash away the excess with soap and water.

Using more Metrogel than prescribed will not clear your symptoms faster but may increase your risk of developing side effects.

Metrogel side effects and cautions

All medications carry the risk of side effects. Educating yourself on the possible risks associated with your treatment is important for your safety. Always read the patient information leaflet enclosed with your Metrogel before using it.

The full list of side effects and cautions of using Metrogel, as well as the full list of its ingredients, can be found in the patient information leaflet that comes with your medicine.

View the Metrogel leaflet online (PDF)

Common side effects of using Metrogel include:

  • Dry skin
  • Redness of the skin
  • Skin irritation (burning, stinging, itching sensations)
  • Worsening of rosacea

Uncommon side effects of using Metrogel include:

  • Numbness
  • Metallic taste
  • Feeling sick (Nausea)

If you experience any side effects, regardless of whether they are listed above or in the patient information leaflet, speak to your doctor or a pharmacist for advice.


Do not use Metrogel if you are allergic to metronidazole or any of the other ingredients listed in the accompanying leaflet.

If you experience an allergic reaction after using Metrogel, stop using the gel. Seek immediate medical attention by going straight to your nearest accident and emergency department. Remember to take the packaging and any remaining medicine with you, so that doctors treating you know exactly what you have taken.

Other safety information

If you are unsure whether Metrogel is suitable for you, one of our online doctors can determine the suitability based on an online consultation.

Inform our prescribers of all medications you are currently taking, including those prescribed by your GP or bought over the counter, as well as herbal supplements.

Do not use Metrogel past the expiry date printed on the packaging. The date refers to the last day of the specified month.

Do not throw away Metrogel via household or water waste. Take any unwanted or expired medicine to your local pharmacy and ask them to dispose of it safely on your behalf.

Always store Metrogel out of sight and reach from children and pets.

Never share your Metrogel with anybody else, even if they are experiencing the same symptoms or have been diagnosed with the same condition as you.

Frequently asked questions

Are there interactions between Metrogel and other substances?

Metrogel may interact with other medications, such as anticoagulants, and can react adversely when alcohol is consumed. Therefore, it is vital to inform our prescribers of other medicines you are taking before the treatment can be provided.

Can I use Metrogel while pregnant or breastfeeding?

If you are pregnant or breastfeeding, this treatment may not be suitable for you.

Speak to your doctor before using Metrogel if you are pregnant or breastfeeding.

If you become pregnant while using Metrogel, inform your doctor straight away.

Will using Metrogel affect my ability to drive or operate machinery?

It is unlikely that using Metrogel will impact your ability to drive or operate machinery.

If you get some Metrogel in your eye, you may experience irritation and blurred vision, which may render you incapable of safely driving or operating machinery.

If you experience any side effects which affect your ability to concentrate, you should stop driving or operating machinery until it is safe for you to do so.

Can I drink alcohol while using Metrogel?

Avoid alcohol while using this treatment to reduce the risk of experiencing side effects or causing your symptoms to worsen.

Some people may find that alcohol consumption exacerbates their rosacea symptoms. If alcohol affects your condition, consider cutting down or eliminating alcohol consumption.

Do not drink more than the recommended limit of14 units of alcohol a week.

Can I use make-up while using Metrogel?

Yes, you can use make-up while using Metrogel.

If you have rosacea, you may want to use cosmetic products which do not exacerbate your symptoms. Look for products intended for sensitive skin.

Can I shave while using Metrogel?

There are no indications that using Metrogel will impact your ability to shave. For men, shaving can pose a significant threat to their rosacea, potentially worsening their symptoms.

It may be more suitable for men to use electric razors instead of normal razors to reduce the level of irritation on the skin.

You should also avoid shaving creams, lotions and aftershave products which may irritate your skin. Instead, use shaving products which are suitable for sensitive skin types and use a moisturiser or balm after shaving to soothe the skin.

How long does it take for Metrogel to work for rosacea?

You should start to notice an improvement in your rosacea after using Metrogel regularly for 3 weeks. However, it might take up to 9 weeks before the full benefit is reached. If you do not notice an improvement in your rosacea after using Metrogel for 3 weeks, speak to your doctor.

It is important to use Metrogel regularly.

Where can I buy Metrogel?

You can purchase Metrogel online from our UK based pharmacy. Simply fill out our online consultation for one of our doctors to review. If your order is approved before 3pm on weekdays, our UK based pharmacy will dispense and dispatch your item the same day for a next-day delivery.

Treatment information

  • Product Name: Metrogel
  • Active Ingredient(s): Metronidazole
  • Manufacturer: Galderma
  • Administration: Apply to affected area
  • Presentation: Clear gel
  • Available Quantity: 25g or 40g tube
  • Exemption: Prescription Only Medicine
  • Application: Men and women over 18 with acne
  • Dosage: Apple twice daily to affected area
  • Description: Topical treatment for rosacea
  • Drug Class: Antibiotics
  • Alcohol Consumption: Do not drink alcohol
  • When Pregnant: Tell our prescriber if you are pregnant or intend on becoming pregnant
  • When Breastfeeding: Tell our prescriber if you are breastfeeding
  • Price: 39.99 GBP
Click here to view the Metrogel - Patient Information Leaflet

Authored & Reviewed By

Mohamed Imran Lakhi

Mohamed Imran Lakhi

MPharm - Lead Pharmacist
Imran Lakhi is the superintendent pharmacist and founder at Prescription Doctor. He has been at the core of our team.

Published on: 12/09/2018 Reviewed on: 13/03/2024

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