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How to order
  1. Click on the green "Start Order" button.
  2. Fill in our short consultation form.
  3. Choose delivery method and mode of payment.
  4. Our team of expert prescribers will assess whether medication is suitable.
  5. If you get the green light and it is deemed suitable, your order will be processed quickly and efficiently.
Confidential Service

Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.

This is why we also take steps to conceal your prescription products under two layers of packaging.

Delivery and Packing
Discreet Delivery?

We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.

Do I Need to Wait in All Day for Delivery?

Once your order is dispatched you will receive a tracking number via sms and email.

Do You Deliver on Weekends?

We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.

My Order Hasn’t Arrived What Should I Do?

You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.

Can I Be Notified by Text?

On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.

Payment Methods
How Can I Pay for My Order?

You can pay for your order using credit, debit card or via bank transfer.

I Don’t Have a Credit Card, How Can I Pay?

If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.

How Do You Keep My Details Safe?

We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Payment and refunds?

You can pay for your order using credit, debit card and bank transfer.

Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.

Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.

About Product
This content has been written and checked for quality and accuracy by
Mohamed Imran Lakhi Content Administrator GPhC: 2060586 Updated on: 14/02/2020 Next review: 14/08/2020

About Metrogel

Metrogel is a topical rosacea treatment which contains an antibiotic to fight the bacteria which causes rosacea.

The gel contains metronidazole, an antibiotic which treats the bacterial infection within the pores of the skin to reduce the inflammation, rash and appearance of spots. It works by inhibiting the bacteria's mechanism to duplicate and spread. In turn, the bacteria dies and, subsequently, the symptoms they cause become less apparent.

What is rosacea?

Rosacea is a skin condition which causes redness and inflammation on various areas of the face, such as the cheeks and nose. The rash may cause irritation such as a stinging or burning sensation.

It can be difficult to determine what triggers rosacea to flare up in some people, as any number of factors could be to blame. Once a trigger is known, it can be avoided to prevent a flare up from happening in the future.

There are 4 main types of rosacea.

Erythematotelangiectatic rosacea is characterised by flushing, redness of the skin and blood vessels becoming visible.

Papulopustular rosacea causes breakouts similar to acne. Skin often appears red and swollen.

Phymatous rosacea thickens the skin and causes it to have a bumpy texture.

Ocular rosacea affects the skin around the eyes. Eyelids appear swollen and may cause a sty-like lump. Eyes can also be red and irritated.

There is currently no cure for the condition, but there are a number of treatments which have been proven to reduce the signs and symptoms of rosacea.

How to use Metrogel

Metrogel should be applied twice daily to the affected areas of the skin. Apply treatment once in the morning and once in the evening for best results.

Before applying Metrogel, thoroughly wash the affected area with warm water and a mild soap. Ensure the area of application is dried beforehand.

Apply a thin layer of the gel to the affected areas and gently rub into the skin, being careful not to get any of the treatment in your eyes.

Always replace the cap and wash your hands after use.

What should I do if I accidentally get Metrogel in my eyes?

If you get any of the gel in your eyes, rinse your eyes with warm water. If prolonged irritation occurs after rinsing your eyes, seek immediate medical advice.

What should I do if I forget to use Metrogel when I should?

If you forget to use the gel, use it as soon as you remember and take it regularly thereafter. Do not compensate a missed dose by using more gel than normal.

Applying more gel than prescribed will not clear your rosacea quicker and may exacerbate symptoms or increase your risk of side effects.

Metrogel side effects and cautions

All medications carry the risk of side effects. Educating yourself on the possible risks associated with your treatment is imperative to your safety. Always read the patient information leaflet enclosed with your medication before administering your first dose.

Common side effects include:

  • Dry skin
  • Redness of the skin
  • Skin irritation (burning, stinging, itching sensations)
  • Worsening of rosacea

Uncommon side effects include:

  • Numbness
  • Metallic taste
  • Feeling sick (Nausea)

If you experience any side effects, contact your doctor or pharmacy immediately.

Are there interactions between Metrogel and other substances?

Metrogel may interact with other medications, such as anticoagulants, and can react adversely when alcohol is consumed. Therefore, it is vital to inform our prescribers of other medication you are taking before the treatment can be provided. Avoid alcohol while using this treatment to reduce the risk of experiencing side effects or causing your symptoms to worsen.

Can I use Metrogel while pregnant or breastfeeding?

If you are pregnant or breastfeeding, this treatment may not be suitable to use Metrogel. If you are pregnant or breastfeeding, speak to your doctor or pharmacist before using Metrogel.

Frequently asked questions

Can I use make-up with this medicine?

Yes, you can use make-up while taking this topical treatment.

If you have rosacea, you may want to use cosmetic products which do not exacerbate your symptoms. Look for products intended for sensitive ski

Can I shave while using this medicine?

For men, shaving can pose a significant threat to their rosacea, potentially worsening their symptoms.

It may be more suitable for men to use electric razors instead of normal razors to reduce the level of irritation on the skin.

You may also avoid shaving creams, lotions and aftershave products which may irritate your skin. Instead, use shaving products which are suitable for sensitive skin types and use a moisturiser or balm after shaving to soothe the skin.

Will this medicine affect my ability to drive?

No, this product should not impact your ability to drive.

Table of contents

About Metrogel

How to use Metrogel

Metrogel side effects and cautions

Frequently asked questions

Additional resources

How to get rid of rosacea?

How to treat rosacea naturally?

How does rosacea affect you?

Treatment information

  • Product Name: Metrogel
  • Active Ingredient(s): Metronidazole
  • Manufacturer: Galderma
  • Administration: Apply to affected area
  • Presentation: Clear gel
  • Available Quantity: 25g or 40g tube
  • Exemption: Prescription Only Medicine
  • Application: Men and women over 18 with acne
  • Dosage: Apple twice daily to affected area
  • Description: Topical treatment for rosacea
  • Drug Class: Antibiotics
  • Alcohol Consumption: Do not drink alcohol
  • When Pregnant: Tell our prescriber if you are pregnant or intend on becoming pregnant
  • When Breastfeeding: Tell our prescriber if you are breastfeeding
Click here to view the Metrogel - Patient Information Leaflet

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