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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Rozex is a topical antibiotic treatment, available as a cream or gel, used to treat a skin condition called rosacea. The active ingredient in Rozex is metronidazole, an antibiotic that belongs to a group of medicines called antiprotozoal and antibacterial agents.
Both Rozex cream and Rozex gel help treat the pimples, pustules (spots), and redness associated with rosacea. They do this by reducing inflammation and limiting the growth of bacteria that can trigger or worsen irritation, helping clear symptoms over time.
Metronidazole is also the main active ingredient in Metrogel, another topical treatment for rosacea that helps fight the bacterial infection causing the condition. More information about Rosacea, including how it could affect you and how to get rid of it, is available on our website.
How Rozex works for rosacea isn’t fully understood, but it contains an antibacterial agent called metronidazole, which belongs to a class of medications called nitroimidazole antibiotics.
Metronidazole works by lowering inflammation and reducing bacterial growth on your skin. This helps Rozex gel and cream reduce swelling, flushing, and the appearance of spots.
It can take several weeks to notice Rozex benefits for rosacea, but it may take 3 to 4 months (the standard treatment duration) for the full effects to become clear. Always take antibiotics as prescribed. Stopping antibiotic treatment early can cause your symptoms to return.
Rozex contains 0.75% metronidazole, which is an effective treatment for moderate to severe rosacea. A review found that 0.75% metronidazole cream and gel are significantly more effective than a placebo for treating rosacea when applied to the affected area once or twice a day for 7 to 12 weeks.
Another study comparing 0.75% metronidazole cream with 1% metronidazole cream found that the number of lesions was reduced by 62% in people given the 0.75% cream, compared with 60% in the 1% cream group. The same study found that 57% of people using the 0.75% metronidazole cream were rated as having clear to mild rosacea by the end of the study, compared to 37% treated with the 1% cream equivalent.
Rozex is available as a cream or a gel, and both are applied directly to the affected area of your skin. They are for external use only, and you must use them exactly as prescribed by your clinician. You will usually apply Rozex twice a day, once in the morning and once in the evening.
To apply Rozex cream or gel, you should:
Rozex is a topical treatment, so do not swallow it. If you accidentally swallow Rozex cream or Rozex gel, seek medical advice. Your clinician will advise how long you need to use Rozex to treat your rosacea symptoms.
Although Rozex gel and cream work best when used regularly, don’t worry if you forget to use them. Simply restart your routine as normal when you remember. However, you should not apply a double dose to make up for one you have forgotten.
Do not try to use more Rozex cream or gel than prescribed. If you apply too much of the medication, wipe off any excess with a clean tissue or wash it off with warm water. The NHS advises against using topical metronidazole more than twice per day.
Side effects are possible with Rozex. Familiarise yourself with the potential adverse effects of the treatment, as listed in the Patient Information Leaflet that comes with the gel or cream. This will help you better understand what to expect, how to manage it, and when you may need to seek medical advice.
Rozex cream and gel can cause side effects, but not everyone will get them. For most people, they are mild and temporary and improve as your skin adjusts to the medication. Most side effects affect the area of skin where you apply the cream or gel and can mostly be managed at home.
The table below outlines some possible side effects of Rosex gel and cream:
Common (may affect up to 1 in 10 people) | Uncommon (may affect up to 1 in 100 people) |
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If you experience skin irritation while using Rozex gel or cream, you may need to use the treatment less often or stop altogether until the issue resolves. Seek medical attention from your doctor or clinician if necessary.
Additional adverse reactions have been observed when using Rozex cream and gel, though their frequency cannot be estimated from available data. These side effects include:
If you’d like more details about possible side effects, please read the Patient Information Leaflet that comes with your medication. You can also find the leaflets for both Rozex gel and Rozex cream online.
You can report any adverse reactions you experience to your clinician or by using the MHRA’s Yellow Card scheme. Doing so could help provide more information about the treatment’s safety profile.
Although Rozex is an effective rosacea treatment, it isn’t suitable for everyone. Do not use Rozex cream or gel if you are:
Avoid contact with your eyes. If it does, rinse your eye with plenty of warm water or eye wash. If any irritation persists, contact a doctor for advice.
Before using Rozex cream or gel, tell the clinician if you have any form of blood disorder and do not use Rozex unless the clinician tells you it is safe to. This treatment is for adults only and must not be used by children.
While using Rozex, avoid strong sunlight exposure, including sunbathing, and avoid exposure to ultraviolet light, such as sunbeds and sunlamps. You must also avoid prolonged or unnecessary use of the medication, and only use it for as long as your clinician tells you to.
Tell the clinician during your consultation if you currently take any prescribed, over-the-counter, or herbal medications, as they could interact with Rozex. You must let them know if you are taking any blood-thinning medication, known as anticoagulants, such as warfarin or dicoumarin.
Rozex cream or gel is not usually recommended during pregnancy or breastfeeding unless your doctor considers it essential. If you are pregnant or breastfeeding, think you might be pregnant or are planning to get pregnant, speak to the clinician before using Rozex.
Neither Rozex cream nor gel is generally better for everyone. Rozex cream and gel both contain 0.75% metronidazole and are prescribed for rosacea. The main difference is how they feel on your skin, so your preference and any irritation may help guide the choice. A clinician can help you choose a suitable formulation.
Deciding between Rozex or Soolantra depends on your rosacea and how it responds to treatment. Rozex contains metronidazole and is usually applied twice daily. Soolantra, meanwhile, contains ivermectin and is applied once daily to treat inflammatory spots. NICE includes both among topical options. A clinician can assess your symptoms, previous treatments, and local prescribing guidance before recommending one.
Yes, a clinician may prescribe topical metronidazole for perioral dermatitis, but Rozex cream and gel are licensed in the UK only for rosacea, not perioral dermatitis. A rash around the mouth can have several causes, so it is best to get a diagnosis before using it. Keep Rozex away from your eyes and the inside of your mouth.
Yes, a clinician may recommend using both Rozex and azelaic acid for rosacea, but check with them before combining the treatments. Rozex and azelaic acid treat inflammatory rosacea spots, and either can irritate sensitive skin. Your clinician can advise when to apply each product and what to do if burning, dryness, or redness develops.
Yes, you can use Rozex for longer if your clinician reviews your response and recommends it. The usual treatment period is three to four months, but you may consider an additional three to four months if it is clearly helping. Avoid prolonged use without review, and follow your clinician’s instructions for stopping treatment.
Yes. Worsening rosacea is listed as a common possible side effect of both Rozex cream and gel. They can also cause dryness, stinging, redness, or other irritation. If your skin becomes irritated, try using the treatment less often or pausing it until the irritation settles. Speak to your clinician for advice if it persists.
No, it is advisable not to drink alcohol during treatment with Rozex gel or cream. A reaction is unlikely because Rozex is applied to the skin, but it cannot be ruled out. Alcohol can also trigger rosacea symptoms in some people. If avoiding alcohol is difficult, speak to your clinician before starting treatment.
Yes, you can use cosmetics after applying Rozex cream or gel, as long as they don't block your pores. Wash and dry your face first, apply a thin layer of Rozex, and let it settle before putting on makeup. Stop using any cosmetics that irritate your skin.
Yes, you can shave while using Rozex, but take care if your skin is sore or irritated. Shave gently, then wash and dry the affected area before applying a thin layer of Rozex as directed. Avoid putting it in your eyes or mouth. If shaving or treatment makes your irritation worse, ask your pharmacist or clinician for advice.
No. Rozex cream and gel are prescription-only medicines in the UK, so you cannot buy them over the counter without a prescription. A clinician needs to assess whether your symptoms are rosacea and whether Rozex is suitable for you.
Yes, you can buy Rozex gel and Rozex cream online from trusted online pharmacies, like Prescription Doctor. Before our clinician can authorise this treatment, you will need to complete a short online health questionnaire for them to review. This will help them determine whether Rozex is safe for you to use based on your symptoms and medical history.
If it is, our General Pharmaceutical Council-registered pharmacy will send your medication to your address in plain, discreet packaging to maintain patient confidentiality, and if your order is approved before 3pm on Monday to Friday, you can receive it the next day.
Keep Rozex cream or gel out of children’s sight and reach, and store it at no more than 25°C. Do not refrigerate the cream or freeze the gel. Check the expiry date on the tube and carton before use. Return medicine you no longer need to a pharmacy rather than putting it in household waste or wastewater.
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