Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Chlamydia and gonorrhoea are the top two most common bacterial STIs (sexually transmitted infections) in the UK.
In 2017, chlamydia infections made up almost half (48%) of all new diagnoses of STIs in England. The same year saw a 22% rise in gonorrhoea diagnoses. It is not uncommon for someone to be infected with both gonorrhoea and chlamydia at the same time.
You can prevent getting chlamydia and gonorrhoea by using condoms when you have sex.
Chlamydia is an STI caused by bacteria called Chlamydia trachomatis. The bacteria can be spread through unprotected anal, oral and vaginal sex, but can also be transmitted through the sharing of sex toys.
Gonorrhoea is also an STI caused by bacteria called Neisseria gonorrhoeae. Gonorrhoea is easily spread through unprotected vaginal, anal or oral sex. It can also be spread by sharing sex toys.
Both chlamydia and gonorrhoea infections cause similar symptoms, such as:
However, both chlamydia and gonorrhoea can be asymptomatic, meaning that you could have the infection without showing any symptoms.
If left untreated, both chlamydia and gonorrhoea can cause infertility in men and women.
Both infections can also cause other complications including epididymitis, proctitis and prostate gland infections in men, and pelvic inflammatory disease, ectopic pregnancy and premature birth, in women.
The only way of knowing if you have either chlamydia or gonorrhoea is to get tested.
Gonorrhoea and chlamydia can take up to 2 weeks before being detected. However, it is recommended to still get tested as soon as possible if you believe you could have contracted the infection.
If you take a test less than a week after you had sex with an infected person, your test may produce a false negative. You should wait at least a week after the time of exposure, to test for chlamydia and gonorrhoea.
We understand that getting tested for STIs can be embarrassing. With our testing kit, you can test yourself from the comfort of your own home.
The home testing kit is quick and simple to use.
The kit contains:
The best time to take the urine sample is first thing in the morning.
Start by filling in the provided documentation (the request form and the label). Make sure to fill in these documents clearly with a ballpoint pen.
Start urinating into the urine collection box until it is filled halfway. Continue urinating into the toilet.
Carefully pour the urine into the urine sample vial until it fills up to the marked line. Don't let any urine touch the outside of the vial.
Pour the remaining sample in the collection box down the toilet and discard the box.
Affix the name label as shown in the provided instructions and tighten the cap onto the top of the vial.
Secure the urine sample into the plastic wallet.
Place the sample wallet, containing the urine sample, and the request form into the test kit box.
Secure the box inside the prepaid envelope and post it at your earliest convenience.
So long as you have followed the instructions correctly, your home test should be as accurate as the one you would receive in a GUM or sexual health clinic.
Your results will be made available through your online Prescription Doctor account. You will receive a notification via email and text message to inform you that your results are ready to view.
In order to protect your privacy, we will not send your results directly to you.
Results of your test will be available 2 days after our partner laboratory receives your sample.
Your results will be made available through your online Prescription Doctor account.
We will notify you via email and text message that you have pending messages on your Prescription Doctor account.
One of our doctors will contact you with advice on what to do next.
As both chlamydia and gonorrhoea are caused by bacterial infections, a short-term course of antibiotics can clear the body of the infection in most cases.
We put your privacy at the forefront of our service, so you can buy testing kits online safely and securely.
All of our testing kits are dispatched in discreet packaging from our UK registered pharmacy. All samples are tested to the highest degree of accuracy from our partner laboratory.
Whether you have symptoms or just want peace of mind, you can buy a test kit from Prescription Doctor in complete confidence.
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