Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
If you are sexually active and not in a monogamous relationship, it is important to be regularly tested for STIs. Regardless of whether you have symptoms, a test can confirm if you have the chlamydia infection.
Chlamydia is a sexually transmitted infection caused by bacteria called Chlamydia trachomatis. The bacteria can be spread through anal, oral and vaginal sex, but can also be transmitted through the sharing of sex toys.
If left untreated, chlamydia can lead to several complications including infertility in both men and women.
Symptoms of Chlamydia can include:
In rare cases, the bacteria can infect the throat but may not show any symptoms.
Similar to gonorrhoea, chlamydia can be asymptomatic, which means it may not cause any symptoms. Therefore, the only way of knowing whether you have chlamydia is to get tested.
There are a number of tests you can take to check your chlamydia status:
It can take a number of weeks for the chlamydia infection to develop. If you test within the first 3 weeks after the suspected exposure to the infection, your test result may be a false negative. In order for your test to be most accurate, you should be tested at least 4 weeks after your suspected exposure to the infection.
Our chlamydia testing kits allow testing from the privacy of your own home. As long as you collect the required sample correctly by following the instructions in the test kit, your results should be as accurate as if you went to a GUM or sexual health clinic. You can find more information about using our STI home test kits here.
The chlamydia testing kit contains:
The best time to take the urine sample is first thing in the morning after waking up.
Once you've collected the sample required following the instructions provided, you can post your sample to our partner laboratory at your earliest convenience.
The turnaround time for your results is approximately 2 days after our partner laboratory receives your sample.
If your test comes back positive, you should inform your current or past partners, so they can be tested and treated for the infection if necessary. You should always use a condom with a new partner who has not yet been tested.
Your results will be made available through your online Prescription Doctor account. You will receive a notification via email and text message to inform you that your test results are ready to view.
If your test results come back positive, chlamydia can be easily treated with a short course of antibiotics. The two most common antibiotics used to treat chlamydia are:
When being treated for chlamydia, you should avoid sex for up to a week after treatment. This will reduce the risk of passing the infection onto others. Even if you have received treatment for chlamydia, you can still pass on the infection to others. Treatment does not prevent a future infection of chlamydia or infections of other STIs such as gonorrhoea, syphilis or HIV.
You may need to make an appointment with your doctor to ensure the treatment worked and that the infection has cleared. This may require a second STI test to ensure you are clear.
In many cases, it is not necessary to revisit the clinic if you have taken your antibiotics correctly.
We understand your need for confidentiality when testing and seeking treatment for sexually transmitted diseases.
All of our tests are delivered in discreet packaging and sealed with a security label to ensure the contents are not visible.
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