Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Epiduo is a topical acne treatment which contains adapalene and benzoyl peroxide.
The retinoid (adapalene) unblocks the pores of the skin to prevent acne from forming under the skin, while also reducing redness and inflammation of the affected area.
Benzoyl peroxide has antimicrobial properties which kills the bacteria and peels the surface layer of the skin.
Wash the affected areas of the skin with warm water and a mild soap. Pat the area dry before applying the treatment.
Using only a pea-sized drop of the gel, apply a thin layer of Epiduo gel to the affected areas of the skin once a day. Always wash your hands after applying the treatment.
If you miss a dose of Epiduo gel, do not double up on the medication to make up for a missed dose. Use the medicine as soon as you remember. If it nearly time for your next dose, skip the missed dose and continue taking your medicine as normal.
Do not apply medication to broken skin, mouth, nose, eyes, or other places where mucous membranes are present. If you get some medication in your eyes, rinse your eyes with water. If you experience irritation after rinsing, contact your doctor as soon as possible.
Use the treatment regularly at the same time each day for the best results. Using more than prescribed will not improve your acne any faster.
All medications carry the risk of side effects. It's important to educate yourself on the side effects which could be caused by your medication in order to stay safe.
During the first week of treatment, your risk of side effects is greatest as your skin adjusts to the medication.
Before taking your first dose, you may wish to perform a patch test. Clean an area of your skin with warm soapy water and pat dry. Apply a very small amount to the area of clear skin and leave for 24 hours. If you experience an allergic reaction, consult your doctor immediately.
Possible side effects include:
If you experience any side effects, report them to your doctor or pharmacist.
If you experience signs of an allergic reaction while using this treatment, stop using Epiduo immediately and seek medical attention.
Epiduo should not be used if you are pregnant. If you fall pregnant while using Epiduo gel, contact your doctor immediately for a follow-up appointment. If you are breastfeeding, avoid using Epiduo gel around the chest area to mitigate the risk of contact with an infant.
You can use moisturisers on your skin once the Epiduo gel has been absorbed by your skin. Wait for the area of the skin to become dry before applying a moisturiser.
Before applying makeup, ensure the treated area is dry. If you are going to apply make-up in the morning, use Epiduo before you go to bed. Avoid makeup which may have a drying effect on your skin.
Do not use other products which contain adapalene or benzoyl peroxide while using Epiduo. Avoid using peels which contain salicylic acid or glycolic acid while using this epiduo as this can cause further irritation or adverse effects. Before using any other acne treatment with epiduo, speak to your doctor.
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