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Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
You can request Epiduo Gel acne treatment online from our UK-registered online pharmacy and prescriber service. After completing your online consultation, one of our UK-registered prescribers will review your order. If approved by 3 pm, our pharmacy team will dispense and dispatch your medication to your chosen address.
Epiduo is a topical acne treatment which contains a chemical compound (retinoid) called adapalene and benzoyl peroxide, known as the active ingredients.
The treatment is available as an off-white opaque gel. Epiduo only needs to be applied to the skin once a day.
Epiduo combines both a retinoid and a peeling agent, which work together to clear acne.
The retinoid (adapalene) unblocks the pores to prevent acne from forming under the skin, reducing redness and inflammation of the affected area.
Benzoyl peroxide (keratolytic peeling agent) has antimicrobial properties which kill bacteria under the acne spots. It also helps to remove dead skin cells, keratin and sebum from the skin.
When used consistently, Epiduo is an effective acne treatment suitable for people who have tried adapalene and benzoyl peroxide agents on their own but have not had good results.
Epiduo is applied topically to the affected areas once a day, typically at night before bed.
Use the treatment regularly at the same time each day for the best results. Using more Epiduo will not improve your acne any faster.
Before you apply Epiduo, wash the affected areas of the skin with warm water and mild soap. Pat the skin dry before applying the treatment.
Using only a pea-sized amount, apply a thin layer of Epiduo gel to the affected areas of the skin once a day.
Always wash your hands after applying the treatment.
If you accidentally apply too much of the gel, wipe away the excess with a clean tissue and discard it safely.
Please understand that using more Epiduo than prescribed by your doctor will not clear your acne faster, but it may increase your risk of experiencing side effects.
Do not apply Epiduo to broken skin.
Take care when applying Epiduo to areas around the eyes, nose and mouth. If you get some Epiduo in your eyes, rinse your eyes with water. If you experience irritation long after rinsing it, contact your doctor immediately.
Epiduo comes in a tube with a screw-on top. Roll the tube from the bottom rather than squeezing it from the side to prevent the gel from getting trapped in the tube as you use Epiduo.
If you are unsure how to use Epiduo, ask a doctor or pharmacist for advice.
The following alternative treatments are available from Prescription Doctor:
All medications carry risks of side effects, though not everybody experiences them.
Read the patient information leaflet for Epiduo for information regarding the product's usage and safety.
During the first week of treatment, your risk of side effects increases as your skin adjusts to the medication.
Before taking your first dose, you may wish to perform a patch test. Clean an area of your skin with warm soapy water and pat dry. Apply a small amount to clear skin, and leave for 24 hours. If you experience an allergic reaction, consult your doctor immediately.
Common side effects (may affect up to 1 in 10 people) of using Epiduo include:
Uncommon side effects (may affect up to 1 in 100 people) of using Epiduo include:
This is not an exhaustive list of side effects. Further information regarding the safety of Epiduo, including a complete list of side effects, can be found within the patient information leaflet enclosed with your medication.
If you experience any side effects, whether listed above or in the patient information leaflet, report them to your doctor, ask a pharmacist or dial NHS 111 for advice.
Do not use Epiduo if you're allergic to adapalene, benzoyl peroxide, or other ingredients listed in the patient information leaflet.
If you experience the signs and symptoms of an allergic reaction, stop using Epiduo and inform your doctor immediately. For severe allergic reactions such as suspected anaphylaxis, go straight to your nearest accident and emergency department. Remember to take the packaging and any remaining medication with you so that the doctors know what you have taken.
Signs of an allergic reaction include:
Do not use Epiduo if you are pregnant, think you might be pregnant or plan on becoming pregnant. Speak to your doctor for further advice.
If you become pregnant while using Epiduo, inform your doctor as soon as possible.
Epiduo can be used by breastfeeding women, though you should avoid your child coming into contact with the treatment. For this reason, breastfeeding mothers should not apply Epiduo to their chests.
For more about the safety of Epiduo during pregnancy or while breastfeeding, speak to your doctor or pharmacist.
Galderma Laboratorium GmbH, the manufactures of Epiduo, carried out a study to assess the long-term efficacy and safety of Epiduo (alone or in combination with other drugs) under daily clinical practice conditions in patients with moderate to severe inflammatory acne. Find out more about the study at clinicaltrials.gov.
If you forget to use Epiduo gel when you should, use it as soon as you remember. If it is nearly time for your next dose, skip the missed dose and take the next dose at the usual time.
Do not use more Epiduo gel to make up for the missed application.
Epiduo should not impact your ability to drive or operate machinery.
Yes, you can drink alcohol in moderation while using Epiduo gel. Always adhere to the recommended limit of 14 units of alcohol per week.
Epiduo gel should not impact your contraceptive pill. For further information about using Epiduo while taking other medicines, speak to your doctor or a pharmacist.
You can use Moisturisers while using Epiduo. Wait for the area of the skin to dry before applying a moisturiser.
Before applying makeup, ensure the treated area is dry. If you apply makeup in the morning, use Epiduo before bedtime. Avoid makeup which dehydrates your skin or clogs your pores.
Do not use other products which contain adapalene or benzoyl peroxide while using Epiduo. Avoid using peels which contain salicylic acid or glycolic acid while using Epiduo gel, as this can cause further irritation or adverse effects. Before using any other acne treatment with Epiduo gel, speak to your doctor.
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NHS, 2019. Acne: Overview, causes, diagnosis, treatment, complications.
British Association of Dermatologists (BAD), 2020. Acne.
Galderma, 2020. Epiduo 0.1%/2.5% Gel: Summary of Product Characteristics
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